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using smtp and pop in outlook configuration instead of mail

Discussion in 'E-mail Discussion' started by kunleyeye, Nov 25, 2013.

  1. kunleyeye

    kunleyeye Registered

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    Hello,
    I just moved to cpanel from a non-cpanel hosting.

    The outlook configuration for my former (non-cpanel) hosting is
    Incoming mail server: pop.mydomain.com
    Outgoing mail server: smtp.mydomain.com

    The outlook configuration for my former (non-cpanel) hosting is
    Incoming mail server: mail.mydomain.com
    Outgoing mail server: mail.mydomain.com

    I have over 300 email accounts associated with this domain and there is no way I can see all the users to change the settings on their computers and phones.

    Is there anything I can configure so that I will NOT have to change any settings from the user's computers and phones, such that they will be able to use their pop.mydomain.com, smtp.mydomain.com and imap.mydomain.com (where applicable).

    I have a reseller account.

    Thank you.
     
  2. MikeDVB

    MikeDVB Well-Known Member
    PartnerNOC

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    You could just add the "pop" and "smtp" cname records to mail.mydomain.com on all DNS zones. It's probably possible to automate this change using the cPanel API but you're going to spend a bit of time coding/testing that - depending on your skill level possibly more time than it'd take to simply do it manually.

    Either way - it's likely somebody will have to do manual work - be it you or your end users. I'd probably just send out a mass mail to the clients advising them what settings to change, where, and how to avoid issues in the future.

    At the end of the day it comes down to whether you want to take the time and put forth the effort to make the changes or whether you wish to offload this to the clients to make the changes on their end.
     
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  3. samuelmf

    samuelmf Well-Known Member

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    Is there any script to do that automatically?
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    No, as mentioned in the earlier post, you will need to edit the DNS zones manually and add in the records for "pop" and "smtp" to match "mail". You can edit the DNS zones via:

    "WHM >> DNS Functions >> Edit DNS Zone"

    Thank you.
     
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