The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Using the docs

Discussion in 'User Experience' started by angela zou, Dec 25, 2011.

  1. angela zou

    angela zou Member

    Joined:
    Dec 25, 2011
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Reseller Owner
    I was wondering if the documentation for cPanel end user is freely redistributable? I want to set up a support center for the end users, but I don't have the time to produce a complete set of instructions and documentations. Do I need to link them back to the cPanel site, or just provide a credit?

    Angela
     
  2. storminternet

    storminternet Well-Known Member

    Joined:
    Nov 2, 2011
    Messages:
    462
    Likes Received:
    0
    Trophy Points:
    16
    cPanel Access Level:
    Root Administrator
  3. angela zou

    angela zou Member

    Joined:
    Dec 25, 2011
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Reseller Owner
    Well, I need to make sure that local documentation are also available, just an alternative in case they didn't want to go through all the linking.

    Angela
     
  4. quietFinn

    quietFinn Well-Known Member

    Joined:
    Feb 4, 2006
    Messages:
    998
    Likes Received:
    10
    Trophy Points:
    18
    Location:
    Finland
    cPanel Access Level:
    Root Administrator
    in Legal Notices - cPanel Inc. they say:
     
  5. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,623
    Likes Received:
    21
    Trophy Points:
    38
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    I would suggest emailing to cs@cpanel.net to ask this question. You'd need to contact our customer service to have a definitive answer.
     
  6. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,279
    Likes Received:
    8
    Trophy Points:
    38
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    For those that find this thread in Google - generally speaking, we shy away from permitting this. This is mostly due to us updating these docs on a nearly daily basis as a result of feedback we receive, new features that are incorporated into the software and other things we're doing to constantly improve documentation (e.g. the new how-to guides). This helps ensure when people are looking for help with cPanel software, they are getting the latest and most accurate information.

    However, you are always welcome to email us and we can pass things along to the appropriate staff who can approve such things.
     
  7. joomlads07

    joomlads07 Registered

    Joined:
    Aug 10, 2010
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    3 Locust Street, Suite A
    Emailing to cs@cpanel.net can solve this problem i got my solution there.
     
  8. angela zou

    angela zou Member

    Joined:
    Dec 25, 2011
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Reseller Owner
    Thanks, I'll definitely shoot them an email.
     
Loading...

Share This Page