Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Using VPN, can open cpanel page, but cant connect to ftp using ftp client

Discussion in 'General Discussion' started by basketmen, Sep 22, 2011.

  1. basketmen

    basketmen Well-Known Member

    Joined:
    Sep 9, 2010
    Messages:
    122
    Likes Received:
    0
    Trophy Points:
    66
    Hi guys, i need help

    I am using VPN, in one of my server, i can open cpanel, but cant connect to ftp using ftp client (i already tried some ftp clients), its says like... Connection failed

    No problem with the access speed, the VPN is make the access speed faster



    This is just happening in one of my server, i tried connect to my other server in other place, it can open cpanel and can connect ftp using ftp client, with the same VPN

    so the problem is in my first server, i already tried add the VPN ip address in CSF allow table, also disabled CSF, but still cant connect.

    Please help if you have any suggestion, so i can using ftp client with VPN. Currently i can using File manager in cpanel, but it is better if i can using ftp client too
     
    #1 basketmen, Sep 22, 2011
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,622
    Likes Received:
    26
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    Re: Using VPN, can open cpanel page, but cant connect to ftp using ftp clie

    Are you certain you are using the right connection settings for FTP? You can always try to telnet using command line on port 21 to that IP to see if that works:

    Code:
    telnet IP# 21
    Replace IP# with the server's IP number.
     
    #2 cPanelTristan, Sep 22, 2011
  3. basketmen

    basketmen Well-Known Member

    Joined:
    Sep 9, 2010
    Messages:
    122
    Likes Received:
    0
    Trophy Points:
    66
    Re: Using VPN, can open cpanel page, but cant connect to ftp using ftp clie

    the server location is in my country

    its looks like cant connect to ftp, not because using VPN, but because using ip from another country, no matter VPN or not

    one of my programmer is in another country, and he need to access this server ftp, and no local VPN available in my country

    is there any settings i can check in whm/ssh? the problem is only port 21 cant connect from another country, but ssh can connect from another country


    FTP
    From my country, telnet ipaddress 21 is connect
    From another country, telnet ipaddress 21 is NOT connect

    SSH
    From my country, telnet ipaddress 22 is connect
    From another country, telnet ipaddress 22 is connect
     
    #3 basketmen, Sep 23, 2011
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,127
    Likes Received:
    1,366
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Re: Using VPN, can open cpanel page, but cant connect to ftp using ftp clie

    Hello :)

    I suggest contacting your data center to see if they are filtering traffic to port 21 from their side. It's possible you may need to provide them an IP address to whitelist, depending on their policies.

    Thank you.
     
    #4 cPanelMichael, Sep 27, 2011
(You must log in or sign up to post here.)
Loading...
Similar Threads - Using open cpanel
  1. Erik Ellsinger

    See if I am running dnsonly using CLI

    Erik Ellsinger, Sep 21, 2017 at 2:12 AM, in forum: General Discussion
    Replies:
    1
    Views:
    32
    cPanelMichael
    Sep 21, 2017 at 10:27 AM
  2. lorio

    Implications of using NetworkManager CentOS 7?

    lorio, Sep 20, 2017 at 3:52 AM, in forum: General Discussion
    Replies:
    1
    Views:
    35
    cPanelMichael
    Sep 20, 2017 at 6:37 AM
  3. chanklish

    Using AV clamscan question

    chanklish, Sep 20, 2017 at 2:37 AM, in forum: Security
    Replies:
    12
    Views:
    93
    chanklish
    Sep 22, 2017 at 2:50 AM
  4. Nicholas-MAH

    Unable to send using SSL settings from multiple mail clients

    Nicholas-MAH, Sep 14, 2017, in forum: E-mail Discussions
    Replies:
    7
    Views:
    76
    Nicholas-MAH
    Sep 14, 2017
  5. hinhthoi

    SOLVED How to find which domains using a specific PHP version?

    hinhthoi, Sep 9, 2017, in forum: General Discussion
    Replies:
    4
    Views:
    84
    cPanelMichael
    Sep 12, 2017

Share This Page