Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Using VPN, can open cpanel page, but cant connect to ftp using ftp client

Discussion in 'General Discussion' started by basketmen, Sep 22, 2011.

  1. basketmen

    basketmen Well-Known Member

    Joined:
    Sep 9, 2010
    Messages:
    126
    Likes Received:
    0
    Trophy Points:
    66
    Hi guys, i need help

    I am using VPN, in one of my server, i can open cpanel, but cant connect to ftp using ftp client (i already tried some ftp clients), its says like... Connection failed

    No problem with the access speed, the VPN is make the access speed faster



    This is just happening in one of my server, i tried connect to my other server in other place, it can open cpanel and can connect ftp using ftp client, with the same VPN

    so the problem is in my first server, i already tried add the VPN ip address in CSF allow table, also disabled CSF, but still cant connect.

    Please help if you have any suggestion, so i can using ftp client with VPN. Currently i can using File manager in cpanel, but it is better if i can using ftp client too
     
    #1 basketmen, Sep 22, 2011
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,606
    Likes Received:
    33
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    Re: Using VPN, can open cpanel page, but cant connect to ftp using ftp clie

    Are you certain you are using the right connection settings for FTP? You can always try to telnet using command line on port 21 to that IP to see if that works:

    Code:
    telnet IP# 21
    Replace IP# with the server's IP number.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelTristan, Sep 22, 2011
  3. basketmen

    basketmen Well-Known Member

    Joined:
    Sep 9, 2010
    Messages:
    126
    Likes Received:
    0
    Trophy Points:
    66
    Re: Using VPN, can open cpanel page, but cant connect to ftp using ftp clie

    the server location is in my country

    its looks like cant connect to ftp, not because using VPN, but because using ip from another country, no matter VPN or not

    one of my programmer is in another country, and he need to access this server ftp, and no local VPN available in my country

    is there any settings i can check in whm/ssh? the problem is only port 21 cant connect from another country, but ssh can connect from another country


    FTP
    From my country, telnet ipaddress 21 is connect
    From another country, telnet ipaddress 21 is NOT connect

    SSH
    From my country, telnet ipaddress 22 is connect
    From another country, telnet ipaddress 22 is connect
     
    #3 basketmen, Sep 23, 2011
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    46,711
    Likes Received:
    2,090
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Re: Using VPN, can open cpanel page, but cant connect to ftp using ftp clie

    Hello :)

    I suggest contacting your data center to see if they are filtering traffic to port 21 from their side. It's possible you may need to provide them an IP address to whitelist, depending on their policies.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelMichael, Sep 27, 2011
(You must log in or sign up to post here.)
Loading...
Similar Threads - Using open cpanel
  1. Robert K

    SOLVED Open a directory in File Manager using iPad?

    Robert K, Mar 19, 2019, in forum: General Discussion
    Replies:
    3
    Views:
    204
    Infopro
    Mar 19, 2019
  2. cPanelResources

    Tutorial Using nmap to check if a port is open on your server

    cPanelResources, Dec 19, 2018, in forum: General Discussion
    Replies:
    0
    Views:
    199
    cPanelResources
    Dec 19, 2018
  3. Gary Wasylenko

    Mail Composition: open all mailto links using Mail

    Gary Wasylenko, Nov 11, 2018, in forum: E-mail Discussion
    Replies:
    1
    Views:
    195
    cPanelMichael
    Nov 13, 2018
  4. RedRabbit

    Install certificate using OpenSSL?

    RedRabbit, Jan 12, 2018, in forum: Security
    Replies:
    1
    Views:
    408
    cPanelMichael
    Jan 18, 2018
  5. M_Infinite

    Using Freenas with cPanel?

    M_Infinite, Apr 9, 2019, in forum: Data Protection
    Replies:
    2
    Views:
    154
    cPanelLauren
    Apr 10, 2019

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice