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/usr/local/cpanel/whostmgr/docroot/cgi/cpaddons_report.pl --notify

Discussion in 'General Discussion' started by daveboulter42, Mar 13, 2018.

  1. daveboulter42

    daveboulter42 Member

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    Hi,

    I am getting this message daily, I have made aaaaaa and bbbbbb changes to not reflect detail

    Cron <root@xxxxxx> /usr/local/cpanel/whostmgr/docroot/cgi/cpaddons_report.pl --notify

    Cpanel::Exception::UserNotFound/(XID nv3brq) You do not have a user named “aaaaaa”.
    at /usr/local/cpanel/Cpanel/Exception/CORE.pm line 330.
    Cpanel::Exception::create("UserNotFound", ARRAY(0x30a0b58)) called at /usr/local/cpanel/Cpanel/Exception.pm line 46
    Cpanel::Exception::__ANON__(__CPANEL_HIDDEN__, ARRAY(0x30a0b58)) called at /usr/local/cpanel/Cpanel/PwUtils.pm line 25
    Cpanel::PwUtils::normalize_to_uid("aaaaaa") called at /usr/local/cpanel/Cpanel/AccessIds/Utils.pm line 27
    Cpanel::AccessIds::Utils::normalize_user_and_groups("aaaaaa") called at /usr/local/cpanel/Cpanel/AccessIds/ReducedPrivileges.pm line 39
    Cpanel::AccessIds::ReducedPrivileges::new("Cpanel::AccessIds::ReducedPrivileges", "aaaaaa") called at /usr/local/cpanel/Cpanel/ContactInfo/Email.pm line 41
    Cpanel::ContactInfo::Email::getcontactemail("aaaaaa", undef) called at /usr/local/cpanel/Cpanel/ContactInfo.pm line 112
    Cpanel::ContactInfo::getownercontact("bbbbbb") called at /usr/local/cpanel/whostmgr/docroot/cgi/cpaddons_report.pl line 404
     
    #1 daveboulter42, Mar 13, 2018
  2. cPanelKenneth

    cPanelKenneth cPanel Development Staff Member

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    Hi,

    Which version of cPanel & WHM are you seeing this in?
     
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    #2 cPanelKenneth, Mar 14, 2018
  3. daveboulter42

    daveboulter42 Member

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    Hi,

    Thanks for responding.

    68.0 (build 30)

    /daveb
     
    #3 daveboulter42, Mar 14, 2018
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Twitter:
    Hello,

    Is that a username that existed on the server in the past? If so, check to see if any entries for the username exist in the files within the /var/cpanel/users/ directory. EX:

    Code:
    grep $username /var/cpanel/users/*
    You may see references to it as part of "OWNER=" entries if the username in-question used to be a reseller. If that's the case, try changing the ownership of those accounts to "root" using "WHM Home » Resellers » Change Ownership of Multiple Accounts".

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelMichael, Mar 14, 2018
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