sparek-3

Well-Known Member
Aug 10, 2002
1,985
218
343
cPanel Access Level
Root Administrator
Anyway to change cPanel back to sending emails with subjects not encoded in utf8? Apparently this started with cPanel 11.44. This really messes with automatic email parsing.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,213
363
Hello :)

This is referenced in the 11.44 release notes:

Improved notifications

Email notifications that your system sends through the Contact Manager interface settings now fully support UTF-8 encoding in both the Subject header and message bodies.
Could you elaborate on how this conflicts with automatic email parsing?

Thank you.
 

sparek-3

Well-Known Member
Aug 10, 2002
1,985
218
343
cPanel Access Level
Root Administrator
Says it supports UTF8. Doesn't say that there is anyway to turn this off or change it. Or is there a way to change this? I didn't see anything in the Contact Manager.

We use procmail on an internal server to sort out mail based on subject lines. New Accounts, Terminated Accounts, Suspended Accounts, etc. Because the subject lines are now UTF8 encoded, procmail doesn't read the subjects as "New Account on..." any more instead you get a subject line of =?utf-8?B?TmV3IEFjY291bnQgb24. I will have to go through all of our procmail rules and adjust these. Would prefer to have the email messages sent in ASCII or plain format so that they are directly readable by procmail.