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utf8

Discussion in 'General Discussion' started by sparek-3, Oct 28, 2014.

  1. sparek-3

    sparek-3 Well-Known Member

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    Anyway to change cPanel back to sending emails with subjects not encoded in utf8? Apparently this started with cPanel 11.44. This really messes with automatic email parsing.
     
    #1 sparek-3, Oct 28, 2014
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    This is referenced in the 11.44 release notes:

    Could you elaborate on how this conflicts with automatic email parsing?

    Thank you.
     
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    #2 cPanelMichael, Oct 29, 2014
  3. sparek-3

    sparek-3 Well-Known Member

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    Says it supports UTF8. Doesn't say that there is anyway to turn this off or change it. Or is there a way to change this? I didn't see anything in the Contact Manager.

    We use procmail on an internal server to sort out mail based on subject lines. New Accounts, Terminated Accounts, Suspended Accounts, etc. Because the subject lines are now UTF8 encoded, procmail doesn't read the subjects as "New Account on..." any more instead you get a subject line of =?utf-8?B?TmV3IEFjY291bnQgb24. I will have to go through all of our procmail rules and adjust these. Would prefer to have the email messages sent in ASCII or plain format so that they are directly readable by procmail.
     
    #3 sparek-3, Oct 29, 2014
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    I don't believe it's possible to modify the new behavior. I suggest opening a feature request for the ability to modify those notifications via:

    Submit A Feature Request

    Thank you.
     
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    #4 cPanelMichael, Oct 29, 2014
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