Separate names with a comma.
Discussion in 'General Discussion' started by cPanelCory, Jan 14, 2009.
Can you please submit a ticket here:
After completing the upgrade to v11.24 successfully we've experienced a slight issue... and this isn't on one server, but multiple servers across multiple datacenters.
For some reason the following was added to the httpd.conf for majority of IP's on each server...
# DO NOT EDIT. AUTOMATICALLY GENERATED. IF YOU NEED TO MAKE A CHANGE PLEASE USE THE INCLUDE FILES.
suPHP_UserGroup nobody nobody
The problem with this is that now when you "Show IP Address Usage" all the once dedicated IP's now show as having two hostname's attached to them...
To compound this issue you can't reload/update SSL cert's on these IP's/hosts because CPanel doesn't think the IP's are dedicated any longer...
Yes I've tried rebuilding the httpd.conf and that did nothing...
Anyone else experiencing this or have a fix?
Ticket Created... Thanks!
Done - [cPanel ID# 362789]
In the end this turned out to be a problem only with the SSLs and Dedicated IPs. It seems in 11.23 there was some reseller data being left behind, which would make an IP appear to not be dedicated. If you should run into this issue when upgrading to STABLE 11.24, please run the following:
That should clean out the old data and allow you to add SSL certs.
If not, as always, please submit a ticket and we'll take a look for you.
Not to mention...
Cory didn't mention it but this has since been pushed out to the STABLE release via the following patch verison...
Free reseller shared IP delegation upon removing reseller permissions