validation for transport failed for S3 europe

Gareth-AWD

Well-Known Member
Jul 3, 2008
195
13
68
London, UK
cPanel Access Level
Root Administrator
I'm having issues setting up a new destination on cPanel backup. Amazon US works fine but as soon as I select any europe s3 buckets it won't validate returning "Validation for transport failed" Also, running the backup also doesn't work returning errors.

Any ideas?
 

cPanelLauren

Product Owner II
Staff member
Nov 14, 2017
13,266
1,304
363
Houston
Hi @Gareth-AWD

I believe this may be related to an internal case we have open currently but some more details may be necessary. CPANEL-32760 - S3 compatible has a default region of us-east-1, this can fail for some custom regions

There's some specific output in the error logs when this is the issue as well. Can you tell me what if anything is output in /usr/local/cpanel/logs/error_log when you validate the destination?