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Validation for Transport Failed

Discussion in 'Data Protection' started by keithalmli, Mar 31, 2014.

  1. keithalmli

    keithalmli Member

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    Whenever I try to do an FTP validation test, I'm receiving the following error:

    Error: Validation for transport “IP” failed: Could not upload test file: Could not create file.

    I logged in via standard FTP (EXPLORER on windows), and also via SSH, I have attempted to change,rename,delete, create folders and upload files freely, with the same username, everything works perfect, except when done via WHM.

    I'm not familiar with troubleshooting the backups portion, but I assume the error means that the permissions are not correct in some day on the remote machine? I checked, tried 777,775, checked the groups on the remote host, everything seems correct.
     
    #1 keithalmli, Mar 31, 2014
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    What entry are you using for "Backup Directory" with the FTP destination? If you are using "/", could you try using the full path (e.g. /home/user) instead of "/" to see if that makes a difference?

    Thank you.
     
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    #2 cPanelMichael, Apr 2, 2014
  3. keithalmli

    keithalmli Member

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    Thank you very much that worked perfect!
     
    #3 keithalmli, Apr 2, 2014
  4. cPanelPeter

    cPanelPeter Technical Analyst III
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    Glad to hear that solved the issue. Thanks for updating this thread.
     
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    #4 cPanelPeter, Apr 2, 2014
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