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Validation for transport “FTP” failed: Could not upload test file: Accepted data connection [back

Discussion in 'General Discussion' started by prakashnplink, Apr 15, 2016.

  1. prakashnplink

    prakashnplink Active Member

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    I have configured backup to store it in remote ftp server but there was error while doing it.
    Below is the log from /usr/local/cpanel/logs/error_log

    Code:
     Validation for transport “FTP” failed: Could not upload test file: Accepted data connection [backup_destination_validate] version [1]
    
    As it says it was not able to upload the test file. I login to ftp server and checked. I found test file as below:

    Code:
    drwxr-xr-x    2 100      ftpgroup          350 Mar 10 02:30 2016-03-07
    drwxr-xr-x    3 100      ftpgroup            3 Feb  5 15:12 monthly
    -rw-r--r--    1 100        ftpgroup            0 Apr 15 10:19 test.txt
    -rw-r--r--    1 100        ftpgroup           83 Apr 15 11:40 validate.tmp-2177-1460716784.txt
    
    I think it is able to create test file and uploaded it successfully. I can also ftp from command itself. But I am not able to validate the configuration from whm. It keeps on showing "Error: Connection to the server timed out." where am I doing wrong?

    PS: I tried using passive mode. no luck. :(
     
  2. 24x7server

    24x7server Well-Known Member

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    Hello :),

    What error are you getting in backup log file ? Have you checked that ?
     
  3. prakashnplink

    prakashnplink Active Member

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    There is no error in backup for now. It runs smoothly. The problem is with remote backup server. local server is working fine. Backup will start in local, stores backup in /backup directory and transport backup in remote FTP server.
     
  4. prakashnplink

    prakashnplink Active Member

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    changed timeout to 300 and it's working.
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    I'm happy to see the issue is now resolved. Thank you for updating us with the outcome.
     
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