Validation for transport “my_transport” failed: Could not upload test file: Traceback (most recent call last)

Czollli

Registered
Nov 26, 2019
1
0
1
United Kingdom
cPanel Access Level
Root Administrator
Hi All,

I am wondering where I can see the traceback or more info about the reason.
In error log I just see this:
[2019-11-26 13:21:46 +0000] info [xml-api] Validation for transport “my_transport” failed: Could not upload test file: Traceback (most recent call last): [backup_destination_validate] version [1].
I get this error when I try to Validate on UI, although test file does get uploaded to Azure blob.

Also when I enable the transport (I can against the error) and trigger a backup the files are
uploaded although there are errors in the log.

[2019-11-26 13:41:46 +0000] info [cpbackup_transporter] Instantiating Object
[2019-11-26 13:41:46 +0000] info [cpbackup_transporter] Starting a "copy_system_backup" operation on the "my_transport" destination ID "4nwKaU3mIeamG4MTvihWac3d".
[2019-11-26 13:41:46 +0000] info [cpbackup_transporter] Uploading system backup file /backup/2019-11-26/system_files.tar to my_transport
[2019-11-26 13:41:46 +0000] info [cpbackup_transporter] Validating destination path 2019-11-26/system/
[2019-11-26 13:41:46 +0000] info [cpbackup_transporter] Making Path 2019-11-26/system/
[2019-11-26 13:41:46 +0000] info [cpbackup_transporter] Path creation successful
[2019-11-26 13:41:46 +0000] info [cpbackup_transporter] Uploading system backup /backup/2019-11-26/system_files.tar to 2019-11-26/system/system_files.tar (from 2019-11-26/system/system_files.tar)
[2019-11-26 13:41:46 +0000] info [cpbackup_transporter] Attempting to upload /backup/2019-11-26/system_files.tar to 2019-11-26/system/system_files.tar for destination: my_transport
[2019-11-26 13:41:46 +0000] info [cpbackup_transporter] Upload attempt #1 starting for /backup/2019-11-26/system_files.tar to 2019-11-26/system/system_files.tar for destination: my_transport
[2019-11-26 13:44:40 +0000] warn [cpbackup_transporter] Upload attempt failed: The “/home/zoltan/scripts/script-1.pl put / /backup/2019-11-26/system_files.tar 2019-11-26/system/system_files.tar azure.com [email protected]” command (process 21893) reported error number 1 when it ended. at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 27.
Cpanel::LoggerAdapter::warn(Cpanel::LoggerAdapter=HASH(0x1768e00), "Upload attempt failed: The \x{e2}\x{80}\x{9c}/home/zoltan/scripts/script-1.p"...) called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 658
Cpanel::Backup::Queue::transport_backup::attempt_to_upload_file(Cpanel::Backup::Queue::transport_backup=HASH(0x155d1d8), Cpanel::Transport::Files::Custom=HASH(0x2610580), "/backup/2019-11-26/system_files.tar", "2019-11-26/system/system_files.tar", Cpanel::LoggerAdapter=HASH(0x1768e00)) called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 281
Cpanel::Backup::Queue::transport_backup::process_task(Cpanel::Backup::Queue::transport_backup=HASH(0x155d1d8), Cpanel::TaskQueue::Task=HASH(0x25d6af8), Cpanel::LoggerAdapter=HASH(0x1768e00)) called at /usr/local/cpanel/Cpanel/TaskQueue.pm line 635
eval {...} called at /usr/local/cpanel/Cpanel/TaskQueue.pm line 638
Cpanel::TaskQueue::ANON() called at /usr/local/cpanel/Cpanel/StateFile.pm line 241
eval {...} called at /usr/local/cpanel/Cpanel/StateFile.pm line 241
Cpanel::StateFile::Guard::call_unlocked(Cpanel::StateFile::Guard=HASH(0x25c7528), CODE(0x25c7948)) called at /usr/local/cpanel/Cpanel/TaskQueue.pm line 643
Cpanel::TaskQueue::process_next_task(Cpanel::TaskQueue=HASH(0x25c7738)) called at /usr/local/cpanel/bin/cpbackup_transporter line 168
eval {...} called at /usr/local/cpanel/bin/cpbackup_transporter line 166
[2019-11-26 13:44:40 +0000] info [cpbackup_transporter] Upload attempt #2 starting for /backup/2019-11-26/system_files.tar to 2019-11-26/system/system_files.tar for destination: my_transport
[2019-11-26 13:47:20 +0000] warn [cpbackup_transporter] Upload attempt failed: The “/home/zoltan/scripts/script-1.pl put / /backup/2019-11-26/system_files.tar 2019-11-26/system/system_files.tar azure.com [email protected]” command (process 21987) reported error number 1 when it ended. at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 27.
Cpanel::LoggerAdapter::warn(Cpanel::LoggerAdapter=HASH(0x1768e00), "Upload attempt failed: The \x{e2}\x{80}\x{9c}/home/zoltan/scripts/script-1.p"...) called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 658
Cpanel::Backup::Queue::transport_backup::attempt_to_upload_file(Cpanel::Backup::Queue::transport_backup=HASH(0x155d1d8), Cpanel::Transport::Files::Custom=HASH(0x2610580), "/backup/2019-11-26/system_files.tar", "2019-11-26/system/system_files.tar", Cpanel::LoggerAdapter=HASH(0x1768e00)) called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 281
Cpanel::Backup::Queue::transport_backup::process_task(Cpanel::Backup::Queue::transport_backup=HASH(0x155d1d8), Cpanel::TaskQueue::Task=HASH(0x25d6af8), Cpanel::LoggerAdapter=HASH(0x1768e00)) called at /usr/local/cpanel/Cpanel/TaskQueue.pm line 635
eval {...} called at /usr/local/cpanel/Cpanel/TaskQueue.pm line 638
Cpanel::TaskQueue::ANON() called at /usr/local/cpanel/Cpanel/StateFile.pm line 241
eval {...} called at /usr/local/cpanel/Cpanel/StateFile.pm line 241
Cpanel::StateFile::Guard::call_unlocked(Cpanel::StateFile::Guard=HASH(0x25c7528), CODE(0x25c7948)) called at /usr/local/cpanel/Cpanel/TaskQueue.pm line 643
Cpanel::TaskQueue::process_next_task(Cpanel::TaskQueue=HASH(0x25c7738)) called at /usr/local/cpanel/bin/cpbackup_transporter line 168
eval {...} called at /usr/local/cpanel/bin/cpbackup_transporter line 166
[2019-11-26 13:47:20 +0000] info [cpbackup_transporter] Upload attempt #3 starting for /backup/2019-11-26/system_files.tar to 2019-11-26/system/system_files.tar for destination: my_transport
[2019-11-26 13:50:03 +0000] warn [cpbackup_transporter] Upload attempt failed: The “/home/zoltan/scripts/script-1.pl put / /backup/2019-11-26/system_files.tar 2019-11-26/system/system_files.tar azure.com [email protected]” command (process 22019) reported error number 1 when it ended. at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 27.
Cpanel::LoggerAdapter::warn(Cpanel::LoggerAdapter=HASH(0x1768e00), "Upload attempt failed: The \x{e2}\x{80}\x{9c}/home/zoltan/scripts/script-1.p"...) called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 658
Cpanel::Backup::Queue::transport_backup::attempt_to_upload_file(Cpanel::Backup::Queue::transport_backup=HASH(0x155d1d8), Cpanel::Transport::Files::Custom=HASH(0x2610580), "/backup/2019-11-26/system_files.tar", "2019-11-26/system/system_files.tar", Cpanel::LoggerAdapter=HASH(0x1768e00)) called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 281
Cpanel::Backup::Queue::transport_backup::process_task(Cpanel::Backup::Queue::transport_backup=HASH(0x155d1d8), Cpanel::TaskQueue::Task=HASH(0x25d6af8), Cpanel::LoggerAdapter=HASH(0x1768e00)) called at /usr/local/cpanel/Cpanel/TaskQueue.pm line 635
eval {...} called at /usr/local/cpanel/Cpanel/TaskQueue.pm line 638
Cpanel::TaskQueue::ANON() called at /usr/local/cpanel/Cpanel/StateFile.pm line 241
eval {...} called at /usr/local/cpanel/Cpanel/StateFile.pm line 241
Cpanel::StateFile::Guard::call_unlocked(Cpanel::StateFile::Guard=HASH(0x25c7528), CODE(0x25c7948)) called at /usr/local/cpanel/Cpanel/TaskQueue.pm line 643
Cpanel::TaskQueue::process_next_task(Cpanel::TaskQueue=HASH(0x25c7738)) called at /usr/local/cpanel/bin/cpbackup_transporter line 168
eval {...} called at /usr/local/cpanel/bin/cpbackup_transporter line 166
[2019-11-26 13:50:03 +0000] info [cpbackup_transporter] cpbackup_transporter - Processing next task
[2019-11-26 13:50:03 +0000] info [cpbackup_transporter] Deleting system backup tar file: /backup/2019-11-26/system_files.tar
[2019-11-26 13:50:03 +0000] info [cpbackup_transporter] cpbackup_transporter - Processing next task
[2019-11-26 13:50:03 +0000] info [cpbackup_transporter] Instantiating Object
[2019-11-26 13:50:03 +0000] info [cpbackup_transporter] Starting a "copy" operation on the "my_transport" destination ID "4nwKaU3mIeamG4MTvihWac3d".
[2019-11-26 13:50:03 +0000] info [cpbackup_transporter] Validating destination path 2019-11-26/accounts/
[2019-11-26 13:50:03 +0000] info [cpbackup_transporter] Making Path 2019-11-26/accounts/
[2019-11-26 13:50:03 +0000] info [cpbackup_transporter] Path creation successful
[2019-11-26 13:50:03 +0000] info [cpbackup_transporter] Uploading account backup /backup/2019-11-26/accounts/cpzoltan.tar.gz to 2019-11-26/accounts/cpzoltan.tar.gz (from 2019-11-26/accounts/cpzoltan.tar.gz)
[2019-11-26 13:50:03 +0000] info [cpbackup_transporter] Attempting to upload /backup/2019-11-26/accounts/cpzoltan.tar.gz to 2019-11-26/accounts/cpzoltan.tar.gz for destination: my_transport
[2019-11-26 13:50:03 +0000] info [cpbackup_transporter] Upload attempt #1 starting for /backup/2019-11-26/accounts/cpzoltan.tar.gz to 2019-11-26/accounts/cpzoltan.tar.gz for destination: my_transport
[2019-11-26 13:50:17 +0000] info [cpbackup_transporter] Successful transfer of /backup/2019-11-26/accounts/cpzoltan.tar.gz to 2019-11-26/accounts/cpzoltan.tar.gz for destination my_transport
[2019-11-26 13:50:17 +0000] info [cpbackup_transporter] cpbackup_transporter - Processing next task
[2019-11-26 13:50:17 +0000] info [cpbackup_transporter] Instantiating Object
[2019-11-26 13:50:17 +0000] info [cpbackup_transporter] Starting a "copy" operation on the "my_transport" destination ID "4nwKaU3mIeamG4MTvihWac3d".
[2019-11-26 13:50:17 +0000] info [cpbackup_transporter] Validating destination path 2019-11-26/accounts/
[2019-11-26 13:50:17 +0000] info [cpbackup_transporter] Making Path 2019-11-26/accounts/
[2019-11-26 13:50:17 +0000] info [cpbackup_transporter] Path creation successful
[2019-11-26 13:50:17 +0000] info [cpbackup_transporter] Uploading account backup /backup/2019-11-26/accounts/whmzoltan.tar.gz to 2019-11-26/accounts/whmzoltan.tar.gz (from 2019-11-26/accounts/whmzoltan.tar.gz)
[2019-11-26 13:50:17 +0000] info [cpbackup_transporter] Attempting to upload /backup/2019-11-26/accounts/whmzoltan.tar.gz to 2019-11-26/accounts/whmzoltan.tar.gz for destination: my_transport
[2019-11-26 13:50:17 +0000] info [cpbackup_transporter] Upload attempt #1 starting for /backup/2019-11-26/accounts/whmzoltan.tar.gz to 2019-11-26/accounts/whmzoltan.tar.gz for destination: my_transport
[2019-11-26 13:50:28 +0000] info [cpbackup_transporter] Successful transfer of /backup/2019-11-26/accounts/whmzoltan.tar.gz to 2019-11-26/accounts/whmzoltan.tar.gz for destination my_transport
[2019-11-26 13:50:28 +0000] info [cpbackup_transporter] cpbackup_transporter - Processing next task
[2019-11-26 13:50:28 +0000] info [cpbackup_transporter] Instantiating Object
[2019-11-26 13:50:28 +0000] info [cpbackup_transporter] Starting a "copy" operation on the "my_transport" destination ID "4nwKaU3mIeamG4MTvihWac3d".
[2019-11-26 13:50:28 +0000] info [cpbackup_transporter] Validating destination path 2019-11-26/accounts/
[2019-11-26 13:50:28 +0000] info [cpbackup_transporter] Making Path 2019-11-26/accounts/
[2019-11-26 13:50:28 +0000] info [cpbackup_transporter] Path creation successful
[2019-11-26 13:50:28 +0000] info [cpbackup_transporter] Uploading account backup /backup/2019-11-26/accounts/reszoltan.tar.gz to 2019-11-26/accounts/reszoltan.tar.gz (from 2019-11-26/accounts/reszoltan.tar.gz)
[2019-11-26 13:50:28 +0000] info [cpbackup_transporter] Attempting to upload /backup/2019-11-26/accounts/reszoltan.tar.gz to 2019-11-26/accounts/reszoltan.tar.gz for destination: my_transport
[2019-11-26 13:50:28 +0000] info [cpbackup_transporter] Upload attempt #1 starting for /backup/2019-11-26/accounts/reszoltan.tar.gz to 2019-11-26/accounts/reszoltan.tar.gz for destination: my_transport
[2019-11-26 13:50:39 +0000] info [cpbackup_transporter] Successful transfer of /backup/2019-11-26/accounts/reszoltan.tar.gz to 2019-11-26/accounts/reszoltan.tar.gz for destination my_transport
[2019-11-26 13:50:39 +0000] info [cpbackup_transporter] cpbackup_transporter - Processing next task
[2019-11-26 13:50:39 +0000] info [cpbackup_transporter] Instantiating Object
[2019-11-26 13:50:39 +0000] info [cpbackup_transporter] Starting a "copy" operation on the "my_transport" destination ID "4nwKaU3mIeamG4MTvihWac3d".
[2019-11-26 13:50:39 +0000] info [cpbackup_transporter] Validating destination path 2019-11-26/accounts/
[2019-11-26 13:50:39 +0000] info [cpbackup_transporter] Making Path 2019-11-26/accounts/
[2019-11-26 13:50:39 +0000] info [cpbackup_transporter] Path creation successful
[2019-11-26 13:50:39 +0000] info [cpbackup_transporter] Uploading account backup /backup/2019-11-26/accounts/egycpzoltan.tar.gz to 2019-11-26/accounts/egycpzoltan.tar.gz (from 2019-11-26/accounts/egycpzoltan.tar.gz)
[2019-11-26 13:50:39 +0000] info [cpbackup_transporter] Attempting to upload /backup/2019-11-26/accounts/egycpzoltan.tar.gz to 2019-11-26/accounts/egycpzoltan.tar.gz for destination: my_transport
[2019-11-26 13:50:39 +0000] info [cpbackup_transporter] Upload attempt #1 starting for /backup/2019-11-26/accounts/egycpzoltan.tar.gz to 2019-11-26/accounts/egycpzoltan.tar.gz for destination: my_transport
[2019-11-26 13:50:51 +0000] info [cpbackup_transporter] Successful transfer of /backup/2019-11-26/accounts/egycpzoltan.tar.gz to 2019-11-26/accounts/egycpzoltan.tar.gz for destination my_transport
[2019-11-26 13:50:51 +0000] info [cpbackup_transporter] cpbackup_transporter - Processing next task
[2019-11-26 13:50:51 +0000] info [cpbackup_transporter] Instantiating Object
[2019-11-26 13:50:51 +0000] info [cpbackup_transporter] Starting a "copy_backup_metadata" operation on the "my_transport" destination ID "4nwKaU3mIeamG4MTvihWac3d".
[2019-11-26 13:50:51 +0000] info [cpbackup_transporter] Uploading backup metadata file /backup/2019-11-26/accounts/.master.meta to my_transport
[2019-11-26 13:50:51 +0000] info [cpbackup_transporter] Validating destination path 2019-11-26/accounts/
[2019-11-26 13:50:51 +0000] info [cpbackup_transporter] Making Path 2019-11-26/accounts/
[2019-11-26 13:50:51 +0000] info [cpbackup_transporter] Path creation successful
[2019-11-26 13:50:51 +0000] info [cpbackup_transporter] Uploading backup metadata /backup/2019-11-26/accounts/.master.meta to 2019-11-26/accounts/.master.meta (from 2019-11-26/accounts/.master.meta)
[2019-11-26 13:50:51 +0000] info [cpbackup_transporter] Attempting to upload /backup/2019-11-26/accounts/.master.meta to 2019-11-26/accounts/.master.meta for destination: my_transport
[2019-11-26 13:50:51 +0000] info [cpbackup_transporter] Upload attempt #1 starting for /backup/2019-11-26/accounts/.master.meta to 2019-11-26/accounts/.master.meta for destination: my_transport
[2019-11-26 13:51:01 +0000] info [cpbackup_transporter] Successful transfer of /backup/2019-11-26/accounts/.master.meta to 2019-11-26/accounts/.master.meta for destination my_transport
[2019-11-26 13:51:01 +0000] info [cpbackup_transporter] cpbackup_transporter - Processing next task
[2019-11-26 13:51:01 +0000] info [cpbackup_transporter] Instantiating Object
[2019-11-26 13:51:01 +0000] info [cpbackup_transporter] Starting a "prune" operation on the "my_transport" destination ID "4nwKaU3mIeamG4MTvihWac3d".
[2019-11-26 13:51:01 +0000] info [cpbackup_transporter] Performing prune operation, retaining 5 items on: my_transport
[2019-11-26 13:51:01 +0000] warn [cpbackup_transporter] Unable to prune: The specified path does not exist: at /usr/local/cpanel/Cpanel/LoggerAdapter.pm line 27.
Cpanel::LoggerAdapter::warn(Cpanel::LoggerAdapter=HASH(0x1768e00), "Unable to prune: The specified path does not exist: ") called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 700
Cpanel::Backup::Queue::transport_backup::attempt_to_prune_destination(Cpanel::Backup::Queue::transport_backup=HASH(0x155d1d8), Cpanel::Transport::Files::Custom=HASH(0x25f2ff8), 5, undef, Cpanel::LoggerAdapter=HASH(0x1768e00)) called at /usr/local/cpanel/Cpanel/Backup/Queue.pm line 256
Cpanel::Backup::Queue::transport_backup::process_task(Cpanel::Backup::Queue::transport_backup=HASH(0x155d1d8), Cpanel::TaskQueue::Task=HASH(0x26d8708), Cpanel::LoggerAdapter=HASH(0x1768e00)) called at /usr/local/cpanel/Cpanel/TaskQueue.pm line 635
eval {...} called at /usr/local/cpanel/Cpanel/TaskQueue.pm line 638
Cpanel::TaskQueue::ANON() called at /usr/local/cpanel/Cpanel/StateFile.pm line 241
eval {...} called at /usr/local/cpanel/Cpanel/StateFile.pm line 241
Cpanel::StateFile::Guard::call_unlocked(Cpanel::StateFile::Guard=HASH(0x26d92d8), CODE(0x25d69a8)) called at /usr/local/cpanel/Cpanel/TaskQueue.pm line 643
Cpanel::TaskQueue::process_next_task(Cpanel::TaskQueue=HASH(0x25c7738)) called at /usr/local/cpanel/bin/cpbackup_transporter line 168
eval {...} called at /usr/local/cpanel/bin/cpbackup_transporter line 166

Thank you,
Czollli
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,273
1,282
313
Houston
This is most commonly permissions on the remote backup server but can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved.


Thanks!