/var/log/exim_paniclog failed to stat /var/cpanel/ssl/installed/cabundles/GeoTrust_xx

bloatedstoat

Well-Known Member
Jun 14, 2012
183
24
68
Victoria, Australia
cPanel Access Level
Root Administrator
Started receiving notices as of last night in some of our hourly log reports:

--- snip --

/var/log/exim_paniclog:

2015-02-18 06:08:54 failed to stat /var/cpanel/ssl/installed/cabundles/GeoTrust_Inc__xx.cabundle for certificates
2015-02-18 06:46:22 failed to stat /var/cpanel/ssl/installed/cabundles/GeoTrust_Inc__xx.cabundle for certificates
2015-02-18 02:44:26 failed to stat /var/cpanel/ssl/installed/cabundles/GeoTrust_Inc__xx.cabundle for certificates
2015-02-18 00:04:27 failed to stat /var/cpanel/ssl/installed/cabundles/GeoTrust_Inc__xx.cabundle for certificates
2015-02-18 00:28:02 failed to stat /var/cpanel/ssl/installed/cabundles/GeoTrust_Inc__xx.cabundle for certificates
2015-02-18 00:29:19 failed to stat /var/cpanel/ssl/installed/cabundles/GeoTrust_Inc__xx.cabundle for certificates

--snip --

I've checked the file system and the file exists at the location.
This only started last night, anyone come across this before?

Thanks.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello :)

Internal case number 165945 addresses an issue where ownership and permissions on the "/var/cpanel/ssl/installed/cabundles" directory don't allow mail usergroup access. The temporary workaround until a resolution is released is to manually update the permissions on this directory to 0751 and to manually set the ownership to "root:mail":

Code:
chmod 0751 /var/cpanel/ssl/installed/cabundles
chown root.mail /var/cpanel/ssl/installed/cabundles
Thank you.