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Verification e-mail taking too long to send?

Discussion in 'E-mail Discussions' started by plank223, May 4, 2017.

  1. plank223

    plank223 Registered

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    Hello, I am currently using cPanel and hosting my website on HostGator. When users are registering on my website, a verification e-mail is being sent to them. However, the e-mail is taking too long to send(6 minutes) and it is being sent from the default e-mail account. I want to change this to send from a different e-mail and also not have such a delay. For clarification, the verification e-mail is sent from a php function(mail()) in the register.php file.

    Thanks in advance.
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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  3. plank223

    plank223 Registered

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    Hello, thank you for the response, however, your linked documentation got me stuck. There is no configure greylisting option if I follow their steps. I can't find it anywhere in cPanel right now and I have been searching for quite a long time. Do you know where this option could be?
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    My apologies for not being more clear. This option may or may not be available in your cPanel. If you do not see the icon mentioned in the docs, cPanel > Email section> Configure Greylisting, your Hosting Provider may have the option disabled for your account's Package.

    Contacting them might be best.
     
  5. plank223

    plank223 Registered

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    Hello, RadWebHosting(sorry I don't know your real name:), do you know how I can get a third-party e-mail service(and are there any you would recommend). If possible, can you stay talking to me on this thread while I solve this issue and thanks in advance.
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    His post was removed, unrelated to Disabling greylisting which I believe is your issue. Have you asked your Hosting Provider about this yet?
     
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