Verification e-mail taking too long to send?

plank223

Registered
May 4, 2017
3
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1
Beirut
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Website Owner
Hello, I am currently using cPanel and hosting my website on HostGator. When users are registering on my website, a verification e-mail is being sent to them. However, the e-mail is taking too long to send(6 minutes) and it is being sent from the default e-mail account. I want to change this to send from a different e-mail and also not have such a delay. For clarification, the verification e-mail is sent from a php function(mail()) in the register.php file.

Thanks in advance.
 

plank223

Registered
May 4, 2017
3
0
1
Beirut
cPanel Access Level
Website Owner
Your Hosting Provider probably has GreyListing enabled on the server. This would do that.

More on that here:
Greylisting - Version 64 Documentation - cPanel Documentation
Hello, thank you for the response, however, your linked documentation got me stuck. There is no configure greylisting option if I follow their steps. I can't find it anywhere in cPanel right now and I have been searching for quite a long time. Do you know where this option could be?
 

Infopro

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May 20, 2003
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My apologies for not being more clear. This option may or may not be available in your cPanel. If you do not see the icon mentioned in the docs, cPanel > Email section> Configure Greylisting, your Hosting Provider may have the option disabled for your account's Package.

Contacting them might be best.
 

plank223

Registered
May 4, 2017
3
0
1
Beirut
cPanel Access Level
Website Owner
Hello, RadWebHosting(sorry I don't know your real name:), do you know how I can get a third-party e-mail service(and are there any you would recommend). If possible, can you stay talking to me on this thread while I solve this issue and thanks in advance.