verify.cpanel.net > 503 service unavailable

vacancy

Well-Known Member
Sep 20, 2012
428
135
93
Turkey
cPanel Access Level
Root Administrator
Hello

verify.cpanel.net does not work, cpanel cannot be installed at this time.

Bash:
2020-01-10 20:41:27 1465 [10272] ( INFO): Checking for existing active license linked to IP '185.xx.xx.xx'.
2020-01-10 20:41:28 1531 [10272] ( WARN): Call to URL 'https://verify.cpanel.net/xml/verifyfeed?ip=185.xx.xx.xx' fails, giving it another try. [1/3]
2020-01-10 20:41:32 1531 [10272] ( WARN): Call to URL 'https://verify.cpanel.net/xml/verifyfeed?ip=185.xx.xx.xx' fails, giving it another try. [2/3]
2020-01-10 20:41:35 1528 [10272] (FATAL): Failed to call URL https://verify.cpanel.net/xml/verifyfeed?ip=185.xx.xx.xx to check your license status.
Update: The problem is now fixed.
 
Last edited:

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,295
1,254
313
Houston
Hello @vacancy


I'm not seeing any issues with verify.cpanel.net right now. Can you ensure that your server is able to successfully complete the following:

Code:
host auth.cpanel.net
 

quietFinn

Well-Known Member
Feb 4, 2006
1,222
87
178
Finland
cPanel Access Level
Root Administrator
I am getting this error, when go to WHM -> Software -> MultiPHP Manager:
Code:
(XID fdhjqd) The system failed to send an <abbr title="Hypertext Transfer Protocol">HTTP</abbr> “GET” request to “https://verify.cpanel.net/ipaddrs.cgi?ip=SERVERIPHERE” because of an error: Timed out while waiting for socket to become ready for reading at /usr/local/cpanel/Cpanel/HTTP/Client.pm line 107.
Same in all servers, was working half an hour ago.

EDIT: seems it was a temporary problem, works ok now :)
 
Last edited:

MHFraser

Member
Feb 28, 2019
11
0
1
Australia
cPanel Access Level
Root Administrator
I am getting this error, when go to WHM -> Software -> MultiPHP Manager:
Code:
(XID fdhjqd) The system failed to send an <abbr title="Hypertext Transfer Protocol">HTTP</abbr> “GET” request to “https://verify.cpanel.net/ipaddrs.cgi?ip=SERVERIPHERE” because of an error: Timed out while waiting for socket to become ready for reading at /usr/local/cpanel/Cpanel/HTTP/Client.pm line 107.
Same in all servers, was working half an hour ago.

me too.
I can go to the URL in a browser though it is a little slow.

/usr/local/cpanel/logs/error_log shows:

Code:
Cpanel::Exception::HTTP::Network/(XID e99tja) The system failed to send an <abbr title="Hypertext Transfer Protocol">HTTP</abbr> â<80><9c>GETâ<80><9d> request to â<80><9c>https://verify.cpanel.net/ipaddrs.cgi?ip=x.x.x.x<80><9d> because of an error: Timed out while waiting for socket to become ready for reading at /usr/local/cpanel/Cpanel/HTTP/Client.pm line 107.
        Cpanel::HTTP::Client::request(Cpanel::HTTP::Client=HASH(0x210a0d0), "GET", "https://verify.cpanel.net/ipaddrs.cgi?ip=x.x.x.x", HASH(0x20246b0)) called at (eval 6) line 6
        HTTP::Tiny::get(Cpanel::HTTP::Client=HASH(0x210a0d0), "https://verify.cpanel.net/ipaddrs.cgi?ip=x.x.x.x") called at /usr/local/cpanel/Whostmgr/Store.pm line 675
        Whostmgr::Store::is_product_licensed(Whostmgr::Store::Product::CloudLinux=HASH(0x21a62a0)) called at whostmgr/bin/whostmgr7.pl line 1070
        main::EasyApache4("EasyApache4") called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 259
        Whostmgr::Dispatch::_do_call("EasyApache4", HASH(0x19ef2c0), HASH(0x19efa10)) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 157
        Whostmgr::Dispatch::dispatch("EasyApache4", 17, ARRAY(0x19ef938)) called at whostmgr/bin/whostmgr7.pl line 237
Code:
# host auth.cpanel.net
auth.cpanel.net has address 208.74.121.86
auth.cpanel.net has address 208.74.121.85
auth.cpanel.net has address 208.74.121.82
auth.cpanel.net has address 208.74.121.83
auth.cpanel.net has address 208.74.123.3
auth.cpanel.net has address 208.74.123.2

# host verify.cpanel.net
verify.cpanel.net has address 184.94.204.5
verify.cpanel.net has address 184.94.204.4
verify.cpanel.net has address 184.94.203.4
verify.cpanel.net has address 184.94.204.6
verify.cpanel.net has address 184.94.203.5
verify.cpanel.net has address 184.94.203.2
verify.cpanel.net has address 184.94.203.3