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Very confused about a simple thing. WHM/Cpanel login.

Discussion in 'General Discussion' started by JSBurlison, Mar 25, 2012.

  1. JSBurlison

    JSBurlison Well-Known Member

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    I have a dedicated server using WHM/Cpanel.

    I have someone that is developing a forum using Xenforo and we are going to migrate the db from vB4.

    vB4 is setting in one account and Xenforo is setting in another account. They have been able to log into the account that xenforo is in with no problem. I reset the password on the account that contains the vB forum so they can get to the data base.

    They told me the login for the account for vB didn't work, I tried it too and could not log in either, not sure what happened there but that is not the strange part. They cannot get a log in screen to come up on either account and they also cannot see the forum outside of cpanel either.

    I can login to WHM and the Cpanel account that contains Xenforo just fine. I cannot logon to the account containing vB still.

    They are wondering if the failure to login to the one of the accounts could have got them blacklisted.

    I am really confused as the why the developer cannot even see this after failing to login to cpanel.
     
    #1 JSBurlison, Mar 25, 2012
    Last edited by a moderator: Mar 25, 2012
  2. JSBurlison

    JSBurlison Well-Known Member

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    It turns out the host added some addons. Things are fixed now.

    Is there way to tell what the last ip's blocked are?
     
  3. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Hello,

    If this is a new question, normally it's best to put that into a new thread.

    As for the IP blocks, what is specifically blocking an IP? cPHulk Brute Force Protection can block IPs. Host Access Control can block IPs from accessing a machine. iptables / CSF and LFD / APF and BFD can all block IPs. It's a very broad question to ask and the answer depends on where you are seeing these blocked or what service you have setup to block IPs.

    You can always run a general check for any logs for the IP (indicating a possible block):

    Code:
    grep IP# /var/log/*
    Please replace IP# with the IP number of the user being blocked.

    Thanks!
     
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