Very high load in the server

[abhilashtt01]

Hello,

I am having a centos cpanel server. When I check the load in the server, it shows very high value.

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05:27:28 up 88 days, 9:27, 3 users, load average: 1920679105.17, 1920686744.28, 1920828125.06
======================

server is working fine without any issue. It doesnt feel that it has this much load. Hence I think that this load value is fake. How can I correct this load to normal one. Top results is given below. Any help is appreciated.



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/http://pastie.org/3009860

[email protected] [~]# top -c

top - 05:28:55 up 88 days, 9:29, 3 users, load average: 1920677146.16, 1920684255.46, 1920814879.45
Tasks: 617 total, 2 running, 612 sleeping, 1 stopped, 2 zombie
Cpu(s): 0.0%us, 2.5%sy, 12.6%ni, 84.6%id, 0.0%wa, 0.0%hi, 0.2%si, 0.0%st
Mem: 12263740k total, 11555840k used, 707900k free, 433808k buffers
Swap: 14352376k total, 228k used, 14352148k free, 6622544k cached

486291 user1 26 10 207m 16m 9232 S 36.8 0.1 0:55.74 /usr/bin/php /home/user1/public_html/test/sync_xml.php
494131 user2 28 10 203m 11m 7964 R 9.7 0.1 0:00.05 /usr/bin/php /home/user2/domain.com/index.php
396285 mysql 30 15 3399m 1.8g 4956 S 3.9 15.5 49:40.70 /usr/sbin/mysqld --basedir=/ --datadir=/var/lib/mysql --user=mys
49199 nobody 26 10 432m 55m 2344 S 3.9 0.5 0:03.04 /usr/local/apache/bin/httpd -k start -DSSL
494129 root 35 19 13152 1460 724 R 3.9 0.0 0:00.02 top -c
14711 roo t 34 19 104m 6492 1316 S 1.9 0.1 354:19.02 /usr/bin/python -tt /usr/sbin/lvestats-server
1 root 15 0 10368 632 536 S 0.0 0.0 2:23.34 init [3]
2 root RT -5 0 0 0 S 0.0 0.0 1:26.30 [migration/0/0]
3 root 39 19 0 0 0 S 0.0 0.0 0:00.00 [ksoftirqd/0]
4 root RT -5 0 0 0 S 0.0 0.0 0:12.27 [migration/0/1]
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This Server is using worker mpm, apache configaration variable are shown below


# These can be set in WHM under 'Apache Global Configuration'
Timeout 300
TraceEnable Off
ServerSignature Off
ServerTokens ProductOnly
FileETag None
StartServers 5
<IfModule prefork.c>
MinSpareServers 5
MaxSpareServers 10
</IfModule>
ServerLimit 256
MaxClients 250
MaxRequestsPerChild 10000
KeepAlive On
KeepAliveTimeout 5
MaxKeepAliveRequests 100

 

[alphawolf50]

I've never seen such a thing...

Try running this:

rpm --verify procps

That will verify that the top command's MD5 hash matches that of the binary originally installed, assuming the RPM database is valid. If any files are listed by that command, you've got a problem... potentially a rootkit.

 

[abhilashtt01]

Its done
[email protected]rver [~]# rpm --verify procps
[email protected] [~]#

 

[alphawolf50]

Try running these two commands one right after the other:

# uptime

# cat /proc/loadavg

The second command is getting the load average directly from the kernel. Normally these show very similar numbers, but this will show whether the kernel also thinks there is high load or if uptime is playing tricks on you. If the second comman also shows extremely high load, then I am out of ideas...

 

[brianoz]

Something looks corrupted. Time for a reboot at least.

 

[cPanelTristan]

Can you please provide us with some environmental details on this machine?

uname -a
cat /var/cpanel/sysinfo.config
cat /var/cpanel/envtype
cat /etc/redhat-release