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Very strange problem

Discussion in 'General Discussion' started by NetX, Jan 11, 2007.

  1. NetX

    NetX Well-Known Member

    Jun 18, 2003
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    My server reponses to ping or traceroute fine, the load is low and normal but noboy (in different countries) can access normally the domains/mail on the server.

    I checked dns, bind, named and all is ok, i dont have a new firewalls or something like that, i didnt take new action to cause this.

    Yesterday all was working perfect and today you take up to 5 minutes to acces a simple domain with a basic html page (if you dont get before a time out response)

    When i connect via ssh, if i execute a command like "ps -fea" or "top" i get desconnected the server do nothing.

    I informed to my server provider (theplanet) and they checked the server and the network and they say that all is ok.

    But my problem still there and worst, I supposed it was my isp, but i had a lot of calls from clients in different cities and countries with different isps.

    I dont know what more to do.

    Any suggestion?
  2. HelloAdam

    HelloAdam Well-Known Member

    Nov 6, 2005
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    I suggest that you try a tracert or traceroute from your home computer to the server.

    Just by reading your post here is what I come up with

    1) Something wrong with the network at your server or clients ISP

    2) Something server side

    Now I would have to say it would be number 1. It could be something outside the datacenter like your ISP has a down router or a router that is over loaded. A tracert will pin point this problem.

    Other then that, I can't think of anything.

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