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Video Tutorials page in cPanel uses an external URL that no longer works?

Discussion in 'General Discussion' started by MediaServe, Jun 21, 2012.

  1. MediaServe

    MediaServe Well-Known Member
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    A client today brought to my attention that the video tutorials icon in cPanel wasn't working. Sure enough, it's displaying a blank page.

    The page is just a frame using the URL https://www.cpanel.net/products/cPanelandWHM/linux/cpanel11/tutorials.html for the videos, but visiting that URL redirects to Overview | cPanel, Inc.

    Seems like a straightforward case of cPanel neglecting to keep the URL functioning properly with site changes--but I figured I'd post and see if anyone else is seeing the same problem and comes to the same conclusion before doing anything further.
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Re: Video Tutorials page in cPanel uses an external URL that no longer work

    The cPanel main site and many, many other areas were updated in the last 2 days and some things are still being worked out as I type this. cPanel does not neglect anything, I'm one of the many people that helps see to that.

    These links have been reported to the proper people to take care of them as soon as possible.

    Thanks!
     
  3. MediaServe

    MediaServe Well-Known Member
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    Re: Video Tutorials page in cPanel uses an external URL that no longer work

    Thanks for the info. I certainly wasn't trying to be insulting, just asking whether cPanel had neglected to keep the URL functional, which appears to have been the case, at least temporarily. I'll pass this along to our client who reported the problem.
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Re: Video Tutorials page in cPanel uses an external URL that no longer work

    This should have resolved for you overnight. Please verify this when you have a moment.


    Thank you. :)
     
  5. MediaServe

    MediaServe Well-Known Member
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    Re: Video Tutorials page in cPanel uses an external URL that no longer work

    Yes it has. Thanks!
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Re: Video Tutorials page in cPanel uses an external URL that no longer work

    Not me, cPanel. I'll pass along your regards. :)
     

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