video uploaded on server not playing in browser

Sep 5, 2015
14
1
3
India
cPanel Access Level
Root Administrator
uploaded two mp4 videos on the website. when i play that, it not showing the video. it will show like this only. - Removed -

these two videos size is above 20MB. also i have few more .mp4 videos with, thats plying fine.

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in this, the videos "slide1" and "slide2" only not playing.

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video details - Removed -

what might be the issue? is this format? size? or anything with server side?

its plays fine in all media players. also i uploaded in Google drive, Youtube, there its playing fine.

Please help.
 

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cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,226
463
Hello @Rajkumar Arumugam,

Do you notice any output to the Apache error log (/usr/local/apache/logs/error_log) when the video does not play?

Thank you.