View bandwidth account associations

apc1

Well-Known Member
Oct 18, 2004
123
0
166
Hello,

A domain that belongs to one account seems to have become associated somehow with another account. In "View bandwidth" there is a "+" that when clicked lists both domains, the correct one and the incorrect one and the bandwidth usage for each. The incorrect domain appears to be using the bandwidth of the correct domain.

Listing reseller accounts shows these domains to be owned by the correct accounts. The question is; how could these accounts have become mixed up like this, and how can this issue be corrected?

Thanks you very much.

Best regards.