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View Relayers does not show user/domain

Discussion in 'E-mail Discussion' started by vaidya, Feb 16, 2012.

  1. vaidya

    vaidya Registered

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    Hi, I am new to this forum and also to cpanel/whm. My VPS has whm 11.25.0
    I cannot see user/domain listed under email->View Relayers. I was able to see my domain before but now its not there. Can somebody advice me how to get it back ? My VPS is only hosting my own domain.
    Thanks.
     
  2. ruzbehraja

    ruzbehraja Well-Known Member

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    You will see the domain under relayers only if it sends out mail.

    If it is sending out mail:

    Do you see any user called cpanel? If you click on it, you should see the mails being relayed by your domain.
     
  3. vaidya

    vaidya Registered

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    Thanks for your reply. I am using mail. I used to see my domain name as user (not cpanel) and I have only one domain in this vps. I was able to see all relays before. But from about one month, it does not list my domain.
     
  4. ruzbehraja

    ruzbehraja Well-Known Member

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    How are you sending the mails?
    Webmail / Outlook etc.???

    What is showing up in the view relayers section?
     
  5. vaidya

    vaidya Registered

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    We use both. Webmail and Outlook/Outlook express.

    I have attached the screen shot of view relayers section.

    viewrelay.JPG

    Before, I used to see my username/doname name under the user/domain and once I click there, I would see all the relays for past 24 hours. Now I am unable to see my username/domain.
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    That version if cPanel is quite out of date.
     
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