Nirjonadda

Well-Known Member
May 8, 2013
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Root Administrator
When I go to WHM Home »Email »View Sent Summary BY -remote- user.

Where i can find out -remote- user ? How to stop send mail by -remote- user?

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cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello,

The previous post provides a link that should help answer your question. Let us know if you require any additional assistance.

Thanks!
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Still cannot, Let me know How to stop send mail by -remote- user?
You should first attempt to determine the specific emails that are detected as remote. Are you able to click on the row with the remote user in the output to see the detailed report?

Thank you.
 

Nirjonadda

Well-Known Member
May 8, 2013
737
28
78
cPanel Access Level
Root Administrator
You should first attempt to determine the specific emails that are detected as remote. Are you able to click on the row with the remote user in the output to see the detailed report?

Thank you.

Yes I am see the detailed report but it's not used my email address for sending or receiving. All email addresses are unknown.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Yes I am see the detailed report but it's not used my email address for sending or receiving. All email addresses are unknown.
The following document is a good place to start when attempting to prevent email abuse:

How to Prevent Email Abuse - cPanel Knowledge Base - cPanel Documentation

Additionally, this thread is useful when attempting to determine the source of emails sent from the server:

Spam emails being sent from cPanel account

Let us know if this helps.

Thank you.