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View Sent Summary

Discussion in 'E-mail Discussion' started by Nirjonadda, Feb 6, 2017.

  1. Nirjonadda

    Nirjonadda Well-Known Member

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    When I go to WHM Home »Email »View Sent Summary BY -remote- user.

    Where i can find out -remote- user ? How to stop send mail by -remote- user?

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  2. SB-Nick

    SB-Nick Well-Known Member

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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    The previous post provides a link that should help answer your question. Let us know if you require any additional assistance.

    Thanks!
     
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  4. Nirjonadda

    Nirjonadda Well-Known Member

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    Still cannot, Let me know How to stop send mail by -remote- user?
     
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  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    You should first attempt to determine the specific emails that are detected as remote. Are you able to click on the row with the remote user in the output to see the detailed report?

    Thank you.
     
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  6. Nirjonadda

    Nirjonadda Well-Known Member

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    Yes I am see the detailed report but it's not used my email address for sending or receiving. All email addresses are unknown.
     
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  7. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    The following document is a good place to start when attempting to prevent email abuse:

    How to Prevent Email Abuse - cPanel Knowledge Base - cPanel Documentation

    Additionally, this thread is useful when attempting to determine the source of emails sent from the server:

    Spam emails being sent from cPanel account

    Let us know if this helps.

    Thank you.
     
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