View Sent Summary

[Nirjonadda]

When I go to WHM Home »Email »View Sent Summary BY -remote- user.

Where i can find out -remote- user ? How to stop send mail by -remote- user?

 

[SB-Nick]

Check the link from below,

View Sent Summary - remote

 

[cPanelMichael]

Hello,

The previous post provides a link that should help answer your question. Let us know if you require any additional assistance.

Thanks!

 

[Nirjonadda]

Hello,

The previous post provides a link that should help answer your question. Let us know if you require any additional assistance.

Thanks!

Still cannot, Let me know How to stop send mail by -remote- user?

 

[cPanelMichael]

Still cannot, Let me know How to stop send mail by -remote- user?

You should first attempt to determine the specific emails that are detected as remote. Are you able to click on the row with the remote user in the output to see the detailed report?

Thank you.

 

[Nirjonadda]

You should first attempt to determine the specific emails that are detected as remote. Are you able to click on the row with the remote user in the output to see the detailed report?

Thank you.

Yes I am see the detailed report but it's not used my email address for sending or receiving. All email addresses are unknown.

 

[cPanelMichael]

Yes I am see the detailed report but it's not used my email address for sending or receiving. All email addresses are unknown.

The following document is a good place to start when attempting to prevent email abuse:

How to Prevent Email Abuse - cPanel Knowledge Base - cPanel Documentation

Additionally, this thread is useful when attempting to determine the source of emails sent from the server:

Spam emails being sent from cPanel account

Let us know if this helps.

Thank you.