viewing hidden files with legacy file manager issue

durangod

Well-Known Member
May 12, 2012
505
46
78
cPanel Access Level
Website Owner
Hi, I use legacy file manger almost exclusively because i love the layout. Today i noticed that i could not see my htaccess file. So i reset my interface settings and did both legacy and normal file manager to show hidden files. And logged off and cleared my cache.

It is same issue, i can see htaccess in normal file mangager and also via ftp. But legacy file manager is not showing the file. So im thinking there may be an issue with legacy file manager and the setting for show hidden files.

Anyone else have this same issue. Is there a fix?

Thanks
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,261
463
Hello :)

I have not been able to reproduce this issue on a test machine using legacy file manager. Could you let us know which version of cPanel is installed on this system?

Code:
cat /usr/local/cpanel/version
Also, do you have root access to this server?

Thank you.
 

durangod

Well-Known Member
May 12, 2012
505
46
78
cPanel Access Level
Website Owner
sure thanks....

i have cpanel with whm so cpanel is version 11.42.0 (build 1) cpanel pro 1.0 (RC1) and WHM 11.42.0 (build 1)

I also downloaded the htaccess file, and reuploaded it and again, i can see fine in ftp and in file manager but no htaccess in legacy file manager.

then i created a new file as a test called .testthis and same as htaccess nothing there in legacy but can see in normal file manager.
 
Last edited:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,261
463
Could you verify if you have root access to the server? Your access level is listed as "Reseller Owner" so I just wanted to verify if you were able to run commands as "root" via SSH.

Thank you.
 

durangod

Well-Known Member
May 12, 2012
505
46
78
cPanel Access Level
Website Owner
no i dont have root access, i am a reseller. ;)
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,261
463
no i dont have root access, i am a reseller. ;)
I recommend contacting your web hosting provider about this issue. The behavior you described is not reproducible, so they should be able to investigate and determine why the file is not visible in File Manager.

Thank you.
 

durangod

Well-Known Member
May 12, 2012
505
46
78
cPanel Access Level
Website Owner
ok thanks, if i find out the reason i will reply back and let everyone know.. :)
 

cPanelPeter

Senior Technical Analyst
Staff member
Sep 23, 2013
586
25
153
cPanel Access Level
Root Administrator
Hello,

When you first select Legacy File Manager from cPanel, it should pop up a box that says:

Directory Selection - Please select a directory to open...

At the bottom of that box is a checkbox (unchecked by default) that says: Show Hidden Files (dotfiles).

Did you (or do you) check that box and then continue?
 

durangod

Well-Known Member
May 12, 2012
505
46
78
cPanel Access Level
Website Owner
yes i did that, i have known to do that for years now. I did that on both manager and legacy just to be sure.