SOLVED virtual_user_overquota error

[albatroz]

We are noticing several messages like these in the /var/log/exim_mainlog
{SOCKETFAIL}}}{action=5}{true}{false}}}{false}}}{false}}" for virtual_user_overquota router: failed to open
for linear search: Permission denied (euid=47 egid=12)

Do you know why?

 

[cPanelMichael]

Hello,

Internal case CPANEL-11793 will address the issue by ensuring Exim can read domain quota files. I'll update this thread once this resolution is published. In the meantime, you should be able to address this issue by running the following command:

/scripts/mailperm

Thank you.

 

[WendyTinley]

Hello,

Internal case CPANEL-11793 will address the issue by ensuring Exim can read domain quota files. I'll update this thread once this resolution is published. In the meantime, you should be able to address this issue by running the following command:

/scripts/mailperm

Thank you.

Was this ever resolved please?

 

[cPanelMichael]

Hello,

The case is not yet published to cPanel version 62, however it is published to cPanel version 64 (Current and Edge build tiers):

Fixed case CPANEL-11793: Ensure domain quota file can be read by exim.

I'll update again this thread once it's published to cPanel 62.

Thank you.

 

[cPanelMichael]

Hello,

To update, the resolution is included with cPanel version 62.0.19:

Fixed case CPANEL-11793: Ensure domain quota file can be read by exim.

Thank you.