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SOLVED virtual_user_overquota error

Discussion in 'E-mail Discussion' started by albatroz, Mar 15, 2017.

  1. albatroz

    albatroz Well-Known Member

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    We are noticing several messages like these in the /var/log/exim_mainlog
    {SOCKETFAIL}}}{action=5}{true}{false}}}{false}}}{false}}" for virtual_user_overquota router: failed to open
    for linear search: Permission denied (euid=47 egid=12)

    Do you know why?
     
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  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Internal case CPANEL-11793 will address the issue by ensuring Exim can read domain quota files. I'll update this thread once this resolution is published. In the meantime, you should be able to address this issue by running the following command:

    Code:
    /scripts/mailperm
    Thank you.
     
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  3. WendyTinley

    WendyTinley Registered

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    Was this ever resolved please?
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    The case is not yet published to cPanel version 62, however it is published to cPanel version 64 (Current and Edge build tiers):

    Fixed case CPANEL-11793: Ensure domain quota file can be read by exim.

    I'll update again this thread once it's published to cPanel 62.

    Thank you.
     
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  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    To update, the resolution is included with cPanel version 62.0.19:

    Fixed case CPANEL-11793: Ensure domain quota file can be read by exim.

    Thank you.
     
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