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visitors unable to connect sub domain randomly

Discussion in 'General Discussion' started by bhanuprasad1981, Jun 20, 2012.

  1. bhanuprasad1981

    bhanuprasad1981 Well-Known Member

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    one of my client has an issue with sub domain his site vistors are unable to connect to site randomly , all other sites including his main are successfully working but not his sub domain, i have tried completely disabling firewall but still same sites works on proxy but not on direct access
     
  2. NixTree

    NixTree Well-Known Member

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    Hello,

    How did you disable the firewall? What error do they get while trying to connect? Did you get a ping / traceroute result from them while experiencing the issue? Did you get their public IP and checked it against the logs?

    Sorry to raise too much questions :)

    Thank you.
     
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