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Vista/Webmail Problem?

Discussion in 'E-mail Discussion' started by beadfulthings, Jul 30, 2007.

  1. beadfulthings

    beadfulthings Registered

    Jul 30, 2007
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    I have a lot of users accessing the Webmail at their various sites by doing this:

    1) Enter Browser will pop up a message saying that authentication is not required and asking whether to continue. Click continue.
    2) When prompted by browser, enter , then enter password
    3) Screen is presented providing the user with various email options.

    This is working fine for everybody except a bunch of folks who just upgraded to Vista. They type in and receive an error message that the site does not exist.

    I'm about to lose them as clients. Is there a workaround???

  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Nov 29, 2006
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    Houston, TX
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    Root Administrator
    Many web browsers have done away with protocol://user:pass@server addressing for security reasons. I would strongly advise against recommending such an address format to customers as it seems web browsers are phasing this out.

    Instead, just have users go to http://theirdomain/webmail so when they're prompted for their user/pass, they can simply enter their email address and password.
    #2 cPanelDavidG, Jul 30, 2007
    Last edited: Jul 30, 2007

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