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Visual Mail Troubleshooter doesn't work - broken image

Discussion in 'E-mail Discussions' started by remik, Apr 6, 2005.

  1. remik

    remik Guest

    Hi,
    I have a problem with Visual Mail Troubleshooter. I get a broken image, when trying to preview it I get the following error:
    The image https://......./cgi/traceaddy.cgi?poszarp@op.pl cannot be displayed, because it contains errors.

    I tried running:
    /scripts/installgd

    it says that GD is installed ok.

    I am using:
    WHM 9.9.9 cPanel 9.9.9-R157
    RedHat Enterprise 3 i686 - WHM X v3.1.0


    Remik
     
  2. Aric1

    Aric1 Well-Known Member

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    Try

    /scripts/updatenow
    /scripts/cleangd
     
  3. remik

    remik Guest

    Hi,
    updatenow shows errors with download. I get the following errors:

    ---------------------------------
    Sync Source: http://httpupdate.cpanel.net/STABLE/scripts
    Fetching http://httpupdate.cpanel.net/cpanelsync/STABLE/scripts/.cpanelsync.lock....Trying httpupdate.cpanel.net @ 69.72.164.151
    Error 404 while fetching url http://httpupdate.cpanel.net//cpanelsync/STABLE/scripts/.cpanelsync.lock
    ...Done
    Fetching http://httpupdate.cpanel.net/cpanelsync/STABLE/scripts/.cpanelsync.bz2....Trying httpupdate.cpanel.net @ 69.72.164.152
    Error 404 while fetching url http://httpupdate.cpanel.net//cpanelsync/STABLE/scripts/.cpanelsync.bz2
    ...Done

    bzip2: Compressed file ends unexpectedly;
    perhaps it is corrupted? *Possible* reason follows.
    bzip2: Success
    Input file = /scripts/.cpanelsync.bz2, output file = /scripts/.cpanelsync

    It is possible that the compressed file(s) have become corrupted.
    You can use the -tvv option to test integrity of such files.

    You can use the `bzip2recover' program to attempt to recover
    data from undamaged sections of corrupted files.

    bzip2: Deleting output file /scripts/.cpanelsync, if it exists.
    Fetching http://httpupdate.cpanel.net/cpanelsync/STABLE/scripts/.cpanelsync....Trying httpupdate.cpanel.net @ 69.72.164.151
    Error 404 while fetching url http://httpupdate.cpanel.net//cpanelsync/STABLE/scripts/.cpanelsync
    ...Done
    Download Failed... trying again..
    ---------------------------------

    /scripts/cleangd - worked fine, but I still get a broken image in Visual Mail Troubleshooter.
     
  4. Aric1

    Aric1 Well-Known Member

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    If you are using the latest stable release of CPANEL, try switching to the latest Release build, update cpanel and try again.
     
  5. remik

    remik Guest

    thx. it helped. now everything works fine.
     
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