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VPS Server slow or unaccessible

Discussion in 'General Discussion' started by iLLuSi0nS, Mar 18, 2008.

  1. iLLuSi0nS

    iLLuSi0nS Active Member

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    I have a VPS running WHM and CPanel. The hosting company claims they put 10 accounts per VPS, and we get 1 gb dedicated memory. Every night my server slows down to a crawl worse then a crawl sometimes. At around 2am my server is so slow i cant access cpanel or any other page on my sites. The customer support tells me its because of backups, so i disabled my daily backup and it still doing it. So now they say its because of everyone elses backups.

    Do you think it is fair that i live with a unworkable server every morning for 2 hours? When i was with another VPS company that only offered 128mb of memory, there wasnt a single moment where the server slowed down or was unaccessible. I understand VPS's are shared, but they promised 99.98% uptime and my server pretty much goes down every night for 2 hours. What should i do?
     
  2. nyjimbo

    nyjimbo Well-Known Member

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    Its very likely the server is doing its "back end" processing, that is a combination of the nightly upcp, the "daily" process that most linux/unix/bsd boxes do and both the system wide Cpanel backups and possibly additional custom backups. I can understand it slowing the machine down and 2 hours is not unheard of. The real question is does it affect you and make it not feasible to host with them. Remember that it is possible the other VPS host did little backups or maybe did their "back end" later in the night and you didnt see it. Some of our servers run slower from 3am to 5am a couple times a week when all that crap is going on.

    If you cannot tolerate the slow down then move, but be sure to ask your next host when they do the same processes, because if they do the same work at the same time you will likely run into the same slow down, maybe not as bad, but probably close to it.
     
  3. AndyReed

    AndyReed Well-Known Member
    PartnerNOC

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    What makes you say your memory gets exahusted every day at 02:00 am? Are you sure it is a memory or a CPU issue, or both? Make sure your VPS gets the resources guaranteed by your host.
     
  4. iLLuSi0nS

    iLLuSi0nS Active Member

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    Thanks for the replys guys, I am sure i am getting the resources from my host. When its not 2am-330am its the best server i can ask for. I dont wanna move because i dont want to go through the hassel of switching, plus i get a price that no other VPS offers.
    But the lag is NOT tolerable. I am a webdesigner and i do most my work in the wee hours of the morning, and when the slow then starts, i gotta basically give up and just call it a night and sometimes im at my thinking peak or have ideas zooming in and i dont want to stop. I dont know what else to do.
    Plus one of my sites main audience is based on the other side of the world and i cant afford down time.

    $45 bucks for 5 IPs WHM/cpanel 1gb of dedicated memory and never ending storage and bandwidth. I cant beat their price...I dont know what else to do
     
  5. nyjimbo

    nyjimbo Well-Known Member

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    Can't hurt to ask your host what else goes on during that time, I am sure its more than just backups. Try to get as much info as possible but if they tell you its all the things I mentioned earlier then forget about it changing or getting any better, period.

    Dont be penny wise and pound foolish. You see a great deal for $45 a month but your time, energy and brain are worth so much more. Start asking around for hosts that
    can address your specific needs, most can even tell you when their "backend" stuff runs and if it costs more to get their services then go for it. If you dont then you will have to accept your situation and adapt to this current servers performance.
     
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