VPS Shows Expired Test License: Very shows active : cpkey no help

[hostmedic]

I opened a support ticket on this # 473609
But hoping I can get help here faster perhaps -
After searching I did not find the answer so ... here goes

I ordered a license via www.buycpanel.net for a vps.
The vps in question shows via License Verification - cPanel Inc. that it is licensed
however -

when we login we have the bright yellow box saying - "This copy of cPanel / WHM is a trial version and will expire at the end of the trial term. You will need to upgrade to a paid copy of cPanel / WHM to continue using the software after that term."

/usr/local/cpanel/cpkeyclt
Updating Internal cPanel Information.....Done

is no help

We performed /scripts/upcp --force as well

Any ideas here folks ?

 

[hostmedic]

Quick response :

Ticket got a response in 4 minutes ! AWESOME !!!

Anyhow - Ken Folse gave the solution (below)
Adding here to the community - so it helps everyone

Ken Folse says:
August 13th, 2009 at 11:21 AM


Howdy,

I would recommend checking for the existence of /var/cpanel/trial. If this file exists, you should remove it and run `/usr/local/cpanel/cpkeyclt`. If the trial banner still shows, please update with the root login details to the server.


--
Ken Folse
Technical Analyst
cPanel of Texas, Inc.

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