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VPS WHM - Amazon S3 backup

Discussion in 'Data Protection' started by johnchristy, Mar 20, 2014.

  1. johnchristy

    johnchristy Active Member

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    hi

    Today I tried WHM Backup configuraion and optionally I was able to provide my Amazon S3 backup location. I'm 200% sure my Bucket name, Access/Secret keys are correct. Tried few times and getting this error :

    Error: Validation for transport “Amazon Cloud” failed: Could not upload test file: SignatureDoesNotMatch: The request signature we calculated does not match the signature you provided. Check your key and signing method.

    Screenshot :
    IjYsKt2.png

    Any idea?

    Thanks
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    I have not seen any other reports of error messages such as "Could not upload test file: SignatureDoesNotMatch". Could you try entering the secret key again and see if the issue persists? If so, please open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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  3. johnchristy

    johnchristy Active Member

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    Hello

    Your Request id is: 4694659.

    I have already authorized public SSH keys.

    Thanks
     
  4. johnchristy

    johnchristy Active Member

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    This issue has been resolved. I copied access keys from https://portal.aws.amazon.com/gp/aws/securityCredentials again and it worked this time.

    Thank you for your time
     
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    I am happy to see the issue is now resolved. Thank you for updating us with the outcome.
     
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  6. briansol

    briansol Active Member

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    The keys sometimes copy with a " " space at the end. double check your clipboard in notepad/etc before pasting.
     
  7. Jonathan More

    Jonathan More Active Member

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    I added also Amazon S3 backup to my backups, but I see that it back up only accounts, not system dirs or files. System backup still gets backed up to my server though. Is there a way to get those also included to Amazon backup?
     
  8. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Please see this document:

    System Backups - Remote Destinations

    Thank you.
     
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