VPS WHM - Amazon S3 backup

[johnchristy]

hi

Today I tried WHM Backup configuraion and optionally I was able to provide my Amazon S3 backup location. I'm 200% sure my Bucket name, Access/Secret keys are correct. Tried few times and getting this error :

Error: Validation for transport “Amazon Cloud” failed: Could not upload test file: SignatureDoesNotMatch: The request signature we calculated does not match the signature you provided. Check your key and signing method.

Screenshot :


Any idea?

Thanks

 

[cPanelMichael]

I have not seen any other reports of error messages such as "Could not upload test file: SignatureDoesNotMatch". Could you try entering the secret key again and see if the issue persists? If so, please open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

Thank you.

 

[johnchristy]

I have not seen any other reports of error messages such as "Could not upload test file: SignatureDoesNotMatch". Could you try entering the secret key again and see if the issue persists? If so, please open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

Thank you.

Hello

Your Request id is: 4694659.

I have already authorized public SSH keys.

Thanks

 

[johnchristy]

Hello

Your Request id is: 4694659.

I have already authorized public SSH keys.

Thanks

This issue has been resolved. I copied access keys from https://portal.aws.amazon.com/gp/aws/securityCredentials again and it worked this time.

Thank you for your time

 

[cPanelMichael]

I am happy to see the issue is now resolved. Thank you for updating us with the outcome.

 

[briansol]

The keys sometimes copy with a " " space at the end. double check your clipboard in notepad/etc before pasting.

 

[Jonathan More]

I added also Amazon S3 backup to my backups, but I see that it back up only accounts, not system dirs or files. System backup still gets backed up to my server though. Is there a way to get those also included to Amazon backup?

 

[cPanelMichael]

I added also Amazon S3 backup to my backups, but I see that it back up only accounts, not system dirs or files. System backup still gets backed up to my server though. Is there a way to get those also included to Amazon backup?

Please see this document:

System Backups - Remote Destinations

Thank you.