Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Waiting for pending account Backup Restoration in WHM

Discussion in 'Data Protection' started by idearius, May 28, 2018.

  1. idearius

    idearius Member

    Joined:
    Nov 29, 2007
    Messages:
    17
    Likes Received:
    9
    Trophy Points:
    53
    Hello.

    An account Backup Restoration in WHM still has a Pending status after about an hour. The backup file to be restored weights less than 3 GB.

    Previous restorations started almost instantly.

    Searching the Web I couldn't find how to force the restoration to start, or any info on what could the server be waiting for to start the process.

    Any ideas?
     
  2. 24x7server

    24x7server Well-Known Member

    Joined:
    Apr 17, 2013
    Messages:
    1,888
    Likes Received:
    90
    Trophy Points:
    78
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Hi,

    Check the logs and check the processes on the server to see if you find any backup process running or not.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. cPanelLauren

    cPanelLauren Forums Analyst II
    Staff Member

    Joined:
    Nov 14, 2017
    Messages:
    3,838
    Likes Received:
    275
    Trophy Points:
    193
    Location:
    Houston
    cPanel Access Level:
    DataCenter Provider
    Hi @idearius

    Is there anything of note at WHM>>Transfers>>Review Transfers and Restores? This would be where you'd find any issues with the restore process.

    Thanks!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice