Waiting for pending account Backup Restoration in WHM

[idearius]

Hello.

An account Backup Restoration in WHM still has a Pending status after about an hour. The backup file to be restored weights less than 3 GB.

Previous restorations started almost instantly.

Searching the Web I couldn't find how to force the restoration to start, or any info on what could the server be waiting for to start the process.

Any ideas?

 

[24x7server]

Hi,

Check the logs and check the processes on the server to see if you find any backup process running or not.

 

[cPanelLauren]

Hi @idearius

Is there anything of note at WHM>>Transfers>>Review Transfers and Restores? This would be where you'd find any issues with the restore process.

Thanks!