I have a customer who wants to monitor all outgoing email (to see what his employees are sending their customers). What's the easiest way to set this up? If it's possible, probably invisibly forwarding all outgoing email to his private email box would work.
Some webmail and mail clients like Horde provide option to cc every outgoing mail automatically.
There is another way to check outgoing emails from some specific email/domain that is check email logs from server and read their body but this is tough job and you must have root access for this.
Also there is many software availble on the internet , do this job efficiently. i.e Spector CNE , you can also google on such tools
There is another way to check outgoing emails from some specific email/domain that is check email logs from server and read their body but this is tough job and you must have root access for this.
Also there is many software availble on the internet , do this job efficiently. i.e Spector CNE , you can also google on such tools
I may not have explained the need well.
We host a domain - DOMAIN.com - and the owner of that company wants to be able to read every outoging email his employees send, so that he can monitor the level of customer service they're providing.
And of course, we want to do it as easily as possible. If it's possibly to secretly forward every outgoing email into a private email box that he has access to, or something like that, that'd be perfect. We're open to other suggestions on how to accomplish this.
Thanks!
We host a domain - DOMAIN.com - and the owner of that company wants to be able to read every outoging email his employees send, so that he can monitor the level of customer service they're providing.
And of course, we want to do it as easily as possible. If it's possibly to secretly forward every outgoing email into a private email box that he has access to, or something like that, that'd be perfect. We're open to other suggestions on how to accomplish this.
Thanks!
Login to WHM as root:
Main >> Service Configuration >> Exim Configuration Editor
Check the name & location of "System Filter File", mine is at
/usr/local/cpanel/base/eximacl/antivirusandspam.exim
Now edit this file in your favorite editor and insert this code:
For collecting outgoing mails only
For collecting both outgoing and incoming mails:
Above method will silently/invisibly forward mails to the mail ID [email protected] (change it to actual mail ID where you want all the mails to be delivered, this could be an internal or external mail ID)
Chane [email protected] to actual mail ID that is to be monitored.
You have to make one entry per user between the comments.
Like I have
Important: If the system filter mentioned in WHM is "/etc/cpanel_exim_system_filter_custom" change it to something like "/etc/cpanel_exim_system_filter_custom", otherwise cPanel update will overwrite it.
Don't forget to restart Exim.
Main >> Service Configuration >> Exim Configuration Editor
Check the name & location of "System Filter File", mine is at
/usr/local/cpanel/base/eximacl/antivirusandspam.exim
Now edit this file in your favorite editor and insert this code:
For collecting outgoing mails only
Code:
### START OF OUTGOING MAIL FORWARDING ###
if first_delivery
and ("$h_from:" contains "[email protected]")
then
unseen deliver "[email protected]"
endif
### END OF OUTGOING MAIL FORWARDING ###
Code:
### START OF OUTGOING + INCOMING MAIL FORWARDING ###
if first_delivery
and ("$h_to:, $h_cc:" contains "[email protected]")
or ("$h_from:" contains "[email protected]")
then
unseen deliver "[email protected]"
endif
### END OF OUTGOING + INCOMING MAIL FORWARDING ###Chane [email protected] to actual mail ID that is to be monitored.
You have to make one entry per user between the comments.
Like I have
Code:
### START OF OUTGOING + INCOMING MAIL FORWARDING Company-1###
Entry - 1
Entry - 2
Entry - 3
### END OF OUTGOING + INCOMING MAIL FORWARDING Company-1 ###
### START OF OUTGOING + INCOMING MAIL FORWARDING Company-2###
Entry - 1
Entry - 2
Entry - 3
### END OF OUTGOING + INCOMING MAIL FORWARDING Company-2 ###Don't forget to restart Exim.
Last edited:
Where in the file should that code be placed? I put it at the bottom and it didn't work.
Also - can I simply put a domain name to catch all emails? such as:
I want to catch ALL email to/from this domain. (From being most important)
THANK YOU!
Also - can I simply put a domain name to catch all emails? such as:
Code:
### START OF OUTGOING + INCOMING MAIL FORWARDING ###
if first_delivery
and ("$h_to:, $h_cc:" contains "@domain.com")
or ("$h_from:" contains "@domain.com")
then
unseen deliver "[email protected]"
endif
### END OF OUTGOING + INCOMING MAIL FORWARDING ###THANK YOU!
You must already be having an entry
So put the filter code below that. Save the file, and restart exim
Yes you can use "@domain.com"
Code:
if not first_delivery
then
finish
endif
HTML:
service exim restartHe already told you how to do it during the shell session:
In WHM there are restart links at the bottom of the left navigation bar.
this script is only a part of particular domain e.g domain.com but what about other domains which are hosted & if they want same
in my server there are more than 150 domains are hosted e.g mydomain.com , mydomain.org , testdomain.com , testing.com
In mydomain.com there 5 email accounts
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
all email which are sent from those ids must be copy to [email protected]
same thing for testdomain.com
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
all email which are sent from those ids must be copy to [email protected]
same thing for testing.com , mydomain.org
in my server there are more than 150 domains are hosted e.g mydomain.com , mydomain.org , testdomain.com , testing.com
In mydomain.com there 5 email accounts
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
all email which are sent from those ids must be copy to [email protected]
same thing for testdomain.com
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
all email which are sent from those ids must be copy to [email protected]
same thing for testing.com , mydomain.org
but there are more than 200 domains hosted on our server
how can is this problem to do this ?
can you make for below 2 domains for example
Code:
mydomain.com there 5 email accounts
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
all email which are sent from those ids must be copy to [email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
forwarded copy to [email protected]See the examples I have given above, if you want to forward all the emails on a domain you don't have to make entry for each and every email, but if you just want to monitor an specific email ID or not all email accounts on that domain then you have to make entry for all those email IDs.
The same is to be repeated for the second domain.
Take hint from http://forums.cpanel.net/481941-post4.html
The same is to be repeated for the second domain.
Take hint from http://forums.cpanel.net/481941-post4.html
Well to be frank I just search for answers, discuss with others when I need something. And post the answer if I know it.
So when you need something just post it on the forums, 99% time you will get the solution.
Happy New Year.
So when you need something just post it on the forums, 99% time you will get the solution.
Happy New Year.
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