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[warn] mod_include in error log

Discussion in 'General Discussion' started by Bashy, Feb 23, 2011.

  1. Bashy

    Bashy Well-Known Member

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    Hi folks

    I am getting this in my error log more than once or twice...

    mod_include: Options +Includes (or IncludesNoExec) wasn't set, INCLUDES filter removed

    and this error that is being caused when logged into Kayako support and then go in to Knowledgebase

    [Wed Feb 23 22:05:04 2011] [notice] child pid 13632 exit signal Segmentation fault (11)
    zend_mm_heap corrupted

    Any advice please?

    regards

    Bashy
     
    #1 Bashy, Feb 23, 2011
    Last edited: Feb 23, 2011
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Is there any specific site that is triggering the first error message?

    As for the second, is this a VPS node on Virtuozzo or OpenVZ? If so, can you check if you are getting any failcnt for the /proc/user_beancounters file? That will show any failures for setting limits. Oftentimes, something like privvmpages might cause the failure.
     
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  3. Bashy

    Bashy Well-Known Member

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    Hi Tristan, sorry for the late reply...

    I am not able to pin point the trigger on the 1st issue at present...

    The second issue, no, not any of those two, just a standard server setup, issues started after zend installation
     
  4. Bashy

    Bashy Well-Known Member

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    Hi again, just looked through the error log and found this

    [Wed Feb 23 22:45:05 2011] [error] [client 213.186.122.2] File does not exist: /home/northant/public_html/b2evolution/install
    [Wed Feb 23 22:45:05 2011] [warn] [client 213.186.122.2] mod_include: Options +Includes (or IncludesNoExec) wasn't set, INCLUDES filter removed
    [Wed Feb 23 22:45:05 2011] [error] [client 213.186.122.2] File does not exist: /home/northant/public_html/install
    [Wed Feb 23 22:45:05 2011] [warn] [client 213.186.122.2] mod_include: Options +Includes (or IncludesNoExec) wasn't set, INCLUDES filter removed

    This was when i was upgrading b2evolution (manually)
     
  5. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Is this actually causing any issue with using the software in any way? If not, then I wouldn't be concerned about a warning message. If you weren't able to upgrade b2evolution, then it would be a concern.
     
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  6. Bashy

    Bashy Well-Known Member

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    Thanks for the reply...

    No issues with those warnings... so thats good news, thank you!

    As for this one

    I get a blank white page when i try to enter the clients kayako Knowledgebase but only when logged in
    If im not logged into his client support center then i can see the Knowledgebase and no error occurs
     
  7. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Have you tried checking with Kayako for any known issues with this type of error message and their software before?
     
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  8. Bashy

    Bashy Well-Known Member

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    Hi, I have done some exstensive searches on Kayako and found nothing, which leads me to believe its a compiler issue

    I have found this else where

    Which does sound about right as Kayako does use pdo, down side is im not sure which modules could be conflicting....
     
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