The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Warning: BYE Too many invalid IMAP commands

Discussion in 'E-mail Discussions' started by satimis, Oct 31, 2016.

Tags:
  1. satimis

    satimis Member

    Joined:
    Feb 1, 2008
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    51
    Hi all,

    Ubuntu 16.04
    Squirrelmail

    In several occasions on sending webmail following warning popup;

    Code:
    ERROR
    ERROR: IMAP server closed the connection.
    Server responded:* BYE Too many invalid IMAP commands.
    
    The email was send without problem correctly delivered to recipients. But there is no record of the webmail dispatched on the Send Folder. Whether it is the problem of quota. Can increasing the size of the webmail account solve the problem?

    Thanks

    Regards
    satimis
     
  2. Patrick Heinz

    Patrick Heinz Active Member

    Joined:
    Mar 14, 2015
    Messages:
    32
    Likes Received:
    1
    Trophy Points:
    8
    Location:
    Brasil
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Are you running cPanel?
    Anyway, account quota can cause the "too many invalid IMAP commands" error.
     
  3. satimis

    satimis Member

    Joined:
    Feb 1, 2008
    Messages:
    7
    Likes Received:
    0
    Trophy Points:
    51
    Hi Patrick,

    Thanks for your response.

    Yes, I suppose the webmail/Squirrelmail is running on cPanel. I'm subscribing Goddady share hosting. The strange thing is that the webmails are delivered correctly to the recipients. The only problem is no mail copies on the "Send Folder".

    Please advise how to fix the problem. I'm the administrator and can increase the size the webmail account.

    Thanks

    Best Regards
    satimis
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    37,029
    Likes Received:
    1,277
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    I recommend reaching out to your web hosting provider for additional assistance. You won't be able to review the mail server logs without root access to the system.

    Thank you.
     
Loading...

Share This Page