bcadej

Member
Aug 20, 2015
21
1
53
Slovenija
cPanel Access Level
Root Administrator
When you are creating a New Account in WHM (Home »Account Functions »Create a New Account) first you enter a domain, the WHM automatically fills out next field ‘Username’ and on the right side of the field you get a green tick, that everything is OK.

You fill out all other fields and then press button ‘Create’. After that on a new “web page” you get an error that this user already exists. In first step I’ve got a green tick, after I get an error. When I go back all fields are cleared so I have to do it all over again.

Please fix this. Or check if user exists in the first step or retain all fields when I go back to Create a New Account page.

Thank you.
 

cPWilliamL

cP Technical Analyst II
Staff member
May 15, 2017
258
30
103
America
cPanel Access Level
Root Administrator
Hi bcadej,

We are looking to provide real-time validation in forms in some aspects of WHM; however, at this time, the username validation is simply a syntax check. I think this would make a great feature request and I can see how that may become frustrating on a server with lots of users. Please use the link in my signature below to submit a feature request so our developers see this is a desired feature. Once you've created the feature request, posting the link here may give it some more traction.

Thanks,