Hello, I purchased the ELINK XT* WHT skin from RazorSkins.com the other day, and I just want to share my experience with anyone who is interested, or thinking of buying a skin from them. First, the skin is absolutely horrible, not to mention costly. It is just plain missing a bunch of menu items, such as "ACCOUNT FUNCTIONS", and it's not a customization issue. It is just plain missing, along with other things. The skin also does not display properly in any of my browsers. The alignment is completely messed up. I am running a MAC with FIREFOX, SAFARI, and MOZILLA browsers, all displaying this page the same. I'm not sure if it would display wrong in IE. I have not tested it in IE. It also has multiple obvious spelling errors. Such as "DISK DIRVES". It also came with NO information on how to customize the color, nor any of the supposed "XHTML LINKS" you can add on yourself. The flash for the menu design is also slow and choppy.Not very well optimized for slower systems. Now, this skin is completely un-usable I believe to anyone. It doesn't even have all the menu features that WHM has! It is borderline SCAM. They barely provide you with anything, let alone what they claim, a nice, finished, well designed theme for WHM 9.X. No wonder their is no working demo of this skin on their site. Also, everyone should be aware, their terms and conditions DOES say they will not issue refunds on any of there skins. However, I requested my money back anyway, since I was not just 'unhappy' with the product, but the product was rendered totally unusable, to anyone, not just me. They refused to do so. I asked politely, and tried to tell them I would not use their skins on any of my servers, and delete all copies of the skin. I am now, despite their terms and conditions, requesting a chargeback through american express. I talked to a rep at AMEX and they said they would most likely issue the chargeback in my favor, since they sold a faulty product. If i was just merely unhappy with the product for personal reason, they wouldn't, but since the product does not function as claimed, there are plenty of grounds for a chargeback. Whether you like RazorSkins designs or not, they have incredibly bad business practices. I mean, willing to let bad press be spread, chargebacks filed, and many possible customers lost due to bad reviews about there product, just over refusing to issue a refund to a customer. I would NEVER treat my customers like this. I doubt any good business would. But then again, I've been in business since 97', and know that you don't bite the hand that feeds you such as this. I hope this will sway anyone thinking of purchasing a RazorSkin, to think again. Side Note: I've also purchased skins from CPANELXP Skin, CPSking, and RVSkin. Which have ALL been great. I recommend choosing one of them! NOT RazorSkin.