SOLVED [WEB-1092] LVE Manager parsing array error

[Nile Youth]

Hello Everyone

I have an issue on my LVE Manager each time I try to open it Via Admin User I got this error Massage:

Software error:
, or ] expected while parsing array, at character offset 5 (before "-07-21 15:36:21 +020...") at /usr/local/cpanel/whostmgr/docroot/cgi/CloudLinux.cgi line 452.

For help, please send mail to this site's webmaster, giving this error message and the time and date of the error.

it's only open if I logged in from Root User this is new issue the LVE work normal from 3 days I think and the only Update on my server that I made change on cpanel3-skel for a reseller account

can any one help in this ??

Thanks a lot for you

 

[cPanelMichael]

Hello @Nile Youth,

It looks like this is a known issue with CloudLinux. The CloudLinux internal case number is WEB-1092. You can monitor the CloudLinux blog to see when a solution is published:

https://www.cloudlinux.com/cloudlinux-os-blog

In the meantime, it looks like the current workaround is to login to Web Host Manager with a different locale. EX:

https://hostname:2087/?locale=en

Thank you.

 

[cPanelMichael]

Hello,

CloudLinux published an update to LVE Manager that addresses the issue reported in this thread:

lvemanager-4.0-19.8

• WEB-1092: fixed LVE Manager error when trying to determine the system locale on cPanel. This fix eliminates a software error when entering into LVE Manager plugin on cPanel WHM.

Here's the link to the blog entry:

LVE Manager for cPanel updated

Thank you.