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Web Authentication Problem

Discussion in 'General Discussion' started by Katipo, Jun 15, 2016.

  1. Katipo

    Katipo Registered

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    Suddenly, everytime I view a thread on my forum - it asks me to enter my username and password even though i'm already logged in.

    This pops up with that HTTP Authentication box

    image.prntscr.com/image/781f5d47b407496b86036f7a8fd2623c.jpeg

    I can't seem to find what is causing this. Can anyone help?
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    In your cPanel > File section > Directory Privacy, check to see if your forums is password protected.

    If not, you might be linking to an image or something else on your forums that you uploaded via File Manager, incorrectly.
     
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  3. MattyMatt

    MattyMatt Registered

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    I'd love to know if anybody has anything further to suggest here ? I have a similar issue, I'm being prompted for a username and password when opening the contents of a folder, I have checked directory privacy and also .htaccess. The uploaded files did not cause any issues until this problem started and it's isolated to a single folder ?
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Could you let us know the contents of the .htaccess file in this domain name's document root?

    Thank you.
     
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