Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Web Authentication Problem

Discussion in 'General Discussion' started by Katipo, Jun 15, 2016.

  1. Katipo

    Katipo Registered

    Joined:
    Jun 15, 2016
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Realms of cPanel
    cPanel Access Level:
    Root Administrator
    Suddenly, everytime I view a thread on my forum - it asks me to enter my username and password even though i'm already logged in.

    This pops up with that HTTP Authentication box

    image.prntscr.com/image/781f5d47b407496b86036f7a8fd2623c.jpeg

    I can't seem to find what is causing this. Can anyone help?
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    15,769
    Likes Received:
    313
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    In your cPanel > File section > Directory Privacy, check to see if your forums is password protected.

    If not, you might be linking to an image or something else on your forums that you uploaded via File Manager, incorrectly.
     
  3. MattyMatt

    MattyMatt Registered

    Joined:
    Mar 10, 2017
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    london
    cPanel Access Level:
    Reseller Owner
    I'd love to know if anybody has anything further to suggest here ? I have a similar issue, I'm being prompted for a username and password when opening the contents of a folder, I have checked directory privacy and also .htaccess. The uploaded files did not cause any issues until this problem started and it's isolated to a single folder ?
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,658
    Likes Received:
    1,427
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Could you let us know the contents of the .htaccess file in this domain name's document root?

    Thank you.
     
Loading...

Share This Page