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Web Disk uploading

Discussion in 'General Discussion' started by Keys88, Jan 15, 2010.

  1. Keys88

    Keys88 Member

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    With Web Disk installed in my MacBook Pro 10.5.8, I can download files or folders, I can move or rename files in my webhost volume, and I can upload an empty folder -- but I can’t upload anything else. I get this error message:

    | The Finder cannot complete the operation because some data in
    | “file-name” could not be read or written. (Error code -36)”

    Sometimes it says Error code -51.

    This happens with a 5.5 meg zip compression or a 220k jpeg.

    Any thoughts on getting this to work will be much appreciated.

    Thank you.
     
    #1 Keys88, Jan 15, 2010
    Last edited: Jan 15, 2010
  2. vanessa

    vanessa Well-Known Member
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    Error 36 is 'file name too long'....is the file name really long?
     
  3. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
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    Does the difficulty still occur when using a different WebDAV client?

    For Mac I may suggest trying the following as a free and open-source alternative: Cyberduck
     
  4. Keys88

    Keys88 Member

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    FM web disk uploading

    Thanks for these replies. Really appreciated.

    > Error 36 is 'file name too long'....is the file name really long?

    That's an interesting idea. I've been uploading zip files with short names, mostly 7 chars, but they've contained files with longer names -- the longest is 26 chars, not counting suffix. I'll try using short names for all the files.

    But error code -51 is more common. Just now I uploaded an empty folder called "test1", which went through. Then I uploaded a folder called "test1" containing a folder called "test1", which went through. But then I tried to upload a folder called "test1" containing a 4-kb Bean (simple text editor) file called "text1", and it was stopped with error -51.

    *

    > Does the difficulty still occur when using a different
    > WebDAV client?
    > For Mac I may suggest trying the following as a free
    > and open-source alternative: Cyberduck.

    I'm uploading without problem using File Manager's own Upload option, compressing everything into a single zip file of about 10 megs. I have Cyberduck but haven't figured out the setup yet. I’m hoping to be able to use the web disk simply for the convenience and familiarity of the Mac desktop interface.

    Thanks again.
     
  5. Keys88

    Keys88 Member

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    Uploading with web disk

    And a 4-kb Bean (text editor) file called text1.bean would not upload, and got error code -51.

    What is error code -51?

    File Manager's Upload routine uploaded that file.
     
  6. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
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    Here are the steps I used for testing Cyberduck on Mac OS X Snow Leopard:
    1.) Open the Cyberduck application.
    2.) From the Bookmark menu, click New Bookmark.
    3.) From the drop-down menu select "WebDAV (HTTP/SSL)."
    4.) For Server, enter the IP address or domain name to connect to.
    5.) For Port, enter "2078" (for use with cPanel Web Disk via SSL).
    6.) For Username, enter the same as your cPanel account username.
    7.) Under More Options, for Path enter "public_html".
    8.) Close the bookmark editing window, then connect.
     
  7. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
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    For reference purposes, what is the full error message detail that includes "-51"?

    Via Terminal in Mac OS X I see the following for the two errors mentioned:
    Code:
    # macerror -36
    Mac OS error -36 (ioErr): I/O error (bummers)
    
    # macerror -51
    Mac OS error -51 (rfNumErr): refnum error
    I would also consider referring to the official Apple support documentation as seen here:
    Mac OS System Error Codes: 0 to -261
    Mac OS System Error Codes: 1 to 32767
    Mac OS System Error Codes: -299 to -5553

    Regarding error code "-36" I found the following thread on the Apple discussion forums of other Mac OS X users reporting the same difficulty:
    Apple - Support - Discussions - Finder Error code -36
     
  8. Keys88

    Keys88 Member

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    Error codes

    Thanks so much for these responses.

    | For reference purposes, what is the full error
    | message detail that includes "-51"?

    The error -51 message isn’t too illuminating --

    | | Sorry, the operation could not be completed
    | | because an unexpected error occurred. (Error code
    | | -51)

    -- but I sometimes also get this error -36 message --

    | The Finder cannot complete the operation because some data
    | in “.DS_Store” could not be read or written. (Error code -36)

    -- which fits with the pattern discussed in the Appleforum thread you've cited, except that I'm still running 10.5.8 (till SL proves fully reliable) whereas the problems discussed in the thread all seemed to be with Snow Leopard.
     
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