Web FTP stats icon gone after upgrading cpanel

Metro2

Well-Known Member
May 24, 2006
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After upgrading to cPanel 11.15.0-R17665 this morning, the stats icon has disappeared from customer control panels. It is still checked/enabled in "Feature Manager" in WHM.

This is on RHEL 3 & 4 servers.

Anyone else run into this?
 

Metro2

Well-Known Member
May 24, 2006
589
99
178
USA
cPanel Access Level
Root Administrator
Resolved this with the help of support.

Just in case someone else runs into this issue, here's what fixed it for us:

After upgrading cpanel, go into WHM > Feature Manager > and enable the "Choose Log Programs" feature.

Not sure why, never had to do this before (and I keep WHM/cPanel updated frequently), but that did the trick.
 

cPanelKenneth

cPanel Development
Staff member
Apr 7, 2006
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That doesn't seem right. It should not control the display of the main Stats icon.
 

Metro2

Well-Known Member
May 24, 2006
589
99
178
USA
cPanel Access Level
Root Administrator
I thought it seemed odd too - I've been using cPanel 11 for months now and I do a Release upgrade about once a week, and this problem has never occurred before. Just FYI, it happened on all servers, not just one, all right after upgrading to the latest Release version, so it seems pretty obvious that it had something to do with the upgrade.