web mail error

[mahesh123]

hi..


we selected mailserver courier .. we receiving message only ......not going ...
please help

 

[cPanelMichael]

Hello

Could you elaborate on the specific error message you are encountering when attempting to send email? Which webmail application are you using? Does the issue occur when using an email client?

Thank you.

 

[mahesh123]

@cPanelMichael

we are using trial version whmcpanel ...

[email protected] it receiving messages successfully ... but we try sending message getting output sent message successfully ..but it doesn't reach destination .......
please help ...me

 

[24x7server]

Hello,

I will suggest you check your server /var/log/exim_mainlog log file. You will get more valuable info of your mail issues.

 

[cPanelMichael]

Please search the /var/log/exim_mainlog file for the problematic email account using the "exigrep" utility. EX:

exigrep [email protected] /var/log/exim_mainlog

Look for any specific errors related to the mail delivery.

Thank you.

 

[mahesh123]

@cpanel michael

error

+++ 1VxZTM-0005wC-Cz has not completed +++
2013-12-30 15:19:20 1VxZTM-0005wC-Cz <= [email protected] H=localhost (www.domain.com) [127.0.0.1]:52074 P=esmtpa A=courier_login:[email protected] S=566 [email protected] T="hi" for username @ ymail.com
2013-12-30 15:19:20 1VxZTM-0005wC-Cz SMTP connection outbound 1388396960 1VxZTM-0005wC-Cz domain.com username @ ymail.com
2013-12-30 15:20:23 1VxZTM-0005wC-Cz mta7.am0.yahoodns.net [98.138.112.32] Connection timed out
2013-12-30 15:21:26 1VxZTM-0005wC-Cz mta7.am0.yahoodns.net [98.138.112.34] Connection timed out
2013-12-30 15:22:29 1VxZTM-0005wC-Cz mta7.am0.yahoodns.net [66.196.118.35] Connection timed out
2013-12-30 15:23:32 1VxZTM-0005wC-Cz mta7.am0.yahoodns.net [98.138.112.33] Connection timed out
2013-12-30 15:24:35 1VxZTM-0005wC-Cz mta7.am0.yahoodns.net [98.136.216.26] Connection timed out
2013-12-30 15:24:35 1VxZTM-0005wC-Cz == [email protected] R=dkim_lookup                                             host T=dkim_remote_smtp defer (110): Connection timed out
2013-12-30 16:16:50 1VxZTM-0005wC-Cz mta5.am0.yahoodns.net [66.196.118.34] Connection timed out
2013-12-30 16:17:53 1VxZTM-0005wC-Cz mta5.am0.yahoodns.net [63.250.192.46] Connection timed out
2013-12-30 16:18:56 1VxZTM-0005wC-Cz mta5.am0.yahoodns.net [98.138.112.34] Connection timed out
2013-12-30 16:19:59 1VxZTM-0005wC-Cz mta5.am0.yahoodns.net [66.196.118.36] Connection timed out
2013-12-30 16:21:02 1VxZTM-0005wC-Cz mta5.am0.yahoodns.net [66.196.118.240] Connection timed out
2013-12-30 16:21:02 1VxZTM-0005wC-Cz == username @ ymail.com R=dkim_lookup                                             host T=dkim_remote_smtp defer (110): Connection timed out

please help me ..

 

[cPanelMichael]

It looks like that Yahoo mail server may be blocking connections from your server. You can verify this with a command such as:

telnet mta5.am0.yahoodns.net 25

Thank you.

 

[mahesh123]

@cpanel michael


gmail also same problem .....

Thank you..

 

[cPanelMichael]

Yes, it's possible that remote mail servers such as Google or Yahoo are blocking your server. They may have detected your server as a source of SPAM. Assuming you can send to other mail servers successfully, you may need to contact the remote mail servers that are blocking you or follow their bulk senders guidelines.

Thank you.

 

[rijo.a]

i have the same issue but i can do this .
---
telnet mta5.am0.yahoodns.net 25

Trying 98.136.217.203...
Connected to mta5.am0.yahoodns.net.
Escape character is '^]'.
220 mta1472.mail.gq1.yahoo.com ESMTP ready
^]
---

 

[cPanelMichael]

i have the same issue but i can do this .

Could you elaborate on the specific issue you are having? Please provide output from /var/log/exim_mainlog as the initial poster did.

Thank you.