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web mail error

Discussion in 'E-mail Discussions' started by mahesh123, Dec 29, 2013.

  1. mahesh123

    mahesh123 Well-Known Member

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    hi..


    we selected mailserver courier .. we receiving message only ......not going ...
    please help
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Could you elaborate on the specific error message you are encountering when attempting to send email? Which webmail application are you using? Does the issue occur when using an email client?

    Thank you.
     
  3. mahesh123

    mahesh123 Well-Known Member

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    we are using trial version whmcpanel ...

    md@domain.com it receiving messages successfully ... but we try sending message getting output sent message successfully ..but it doesn't reach destination .......
    please help ...me
     
  4. 24x7server

    24x7server Well-Known Member

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    Hello,

    I will suggest you check your server /var/log/exim_mainlog log file. You will get more valuable info of your mail issues.
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Please search the /var/log/exim_mainlog file for the problematic email account using the "exigrep" utility. EX:

    Code:
    exigrep username@domain /var/log/exim_mainlog
    Look for any specific errors related to the mail delivery.

    Thank you.
     
  6. mahesh123

    mahesh123 Well-Known Member

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    error
    Code:
    
    
    +++ 1VxZTM-0005wC-Cz has not completed +++
    2013-12-30 15:19:20 1VxZTM-0005wC-Cz <= md@domain.com H=localhost (www.domain.com) [127.0.0.1]:52074 P=esmtpa A=courier_login:md@domain.com S=566 id=a361e5f093dfc795488250b355cd5e42@domain.com T="hi" for username @ ymail.com
    2013-12-30 15:19:20 1VxZTM-0005wC-Cz SMTP connection outbound 1388396960 1VxZTM-0005wC-Cz domain.com username @ ymail.com
    2013-12-30 15:20:23 1VxZTM-0005wC-Cz mta7.am0.yahoodns.net [98.138.112.32] Connection timed out
    2013-12-30 15:21:26 1VxZTM-0005wC-Cz mta7.am0.yahoodns.net [98.138.112.34] Connection timed out
    2013-12-30 15:22:29 1VxZTM-0005wC-Cz mta7.am0.yahoodns.net [66.196.118.35] Connection timed out
    2013-12-30 15:23:32 1VxZTM-0005wC-Cz mta7.am0.yahoodns.net [98.138.112.33] Connection timed out
    2013-12-30 15:24:35 1VxZTM-0005wC-Cz mta7.am0.yahoodns.net [98.136.216.26] Connection timed out
    2013-12-30 15:24:35 1VxZTM-0005wC-Cz == madudhula.mahesh@ymail.com R=dkim_lookup                                             host T=dkim_remote_smtp defer (110): Connection timed out
    2013-12-30 16:16:50 1VxZTM-0005wC-Cz mta5.am0.yahoodns.net [66.196.118.34] Connection timed out
    2013-12-30 16:17:53 1VxZTM-0005wC-Cz mta5.am0.yahoodns.net [63.250.192.46] Connection timed out
    2013-12-30 16:18:56 1VxZTM-0005wC-Cz mta5.am0.yahoodns.net [98.138.112.34] Connection timed out
    2013-12-30 16:19:59 1VxZTM-0005wC-Cz mta5.am0.yahoodns.net [66.196.118.36] Connection timed out
    2013-12-30 16:21:02 1VxZTM-0005wC-Cz mta5.am0.yahoodns.net [66.196.118.240] Connection timed out
    2013-12-30 16:21:02 1VxZTM-0005wC-Cz == username @ ymail.com R=dkim_lookup                                             host T=dkim_remote_smtp defer (110): Connection timed out
    
    please help me ..
     
    #6 mahesh123, Jan 2, 2014
    Last edited by a moderator: Jan 2, 2014
  7. cPanelMichael

    cPanelMichael Forums Analyst
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    It looks like that Yahoo mail server may be blocking connections from your server. You can verify this with a command such as:

    Code:
    telnet mta5.am0.yahoodns.net 25
    Thank you.
     
  8. mahesh123

    mahesh123 Well-Known Member

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    gmail also same problem .....

    Thank you..
     
  9. cPanelMichael

    cPanelMichael Forums Analyst
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    Yes, it's possible that remote mail servers such as Google or Yahoo are blocking your server. They may have detected your server as a source of SPAM. Assuming you can send to other mail servers successfully, you may need to contact the remote mail servers that are blocking you or follow their bulk senders guidelines.

    Thank you.
     
  10. rijo.a

    rijo.a Member

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    i have the same issue but i can do this .
    ---
    telnet mta5.am0.yahoodns.net 25

    Trying 98.136.217.203...
    Connected to mta5.am0.yahoodns.net.
    Escape character is '^]'.
    220 mta1472.mail.gq1.yahoo.com ESMTP ready
    ^]
    ---
     
  11. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you elaborate on the specific issue you are having? Please provide output from /var/log/exim_mainlog as the initial poster did.

    Thank you.
     
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