Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

web mail error

Discussion in 'E-mail Discussion' started by mahesh123, Dec 29, 2013.

  1. mahesh123

    mahesh123 Well-Known Member

    Joined:
    Nov 2, 2013
    Messages:
    50
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    india
    cPanel Access Level:
    Root Administrator
    hi..


    we selected mailserver courier .. we receiving message only ......not going ...
    please help
     
    #1 mahesh123, Dec 29, 2013
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,749
    Likes Received:
    1,885
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    Could you elaborate on the specific error message you are encountering when attempting to send email? Which webmail application are you using? Does the issue occur when using an email client?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Dec 30, 2013
  3. mahesh123

    mahesh123 Well-Known Member

    Joined:
    Nov 2, 2013
    Messages:
    50
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    india
    cPanel Access Level:
    Root Administrator
    @cPanelMichael

    we are using trial version whmcpanel ...

    md@domain.com it receiving messages successfully ... but we try sending message getting output sent message successfully ..but it doesn't reach destination .......
    please help ...me
     
    #3 mahesh123, Dec 30, 2013
  4. 24x7server

    24x7server Well-Known Member

    Joined:
    Apr 17, 2013
    Messages:
    1,864
    Likes Received:
    89
    Trophy Points:
    78
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Hello,

    I will suggest you check your server /var/log/exim_mainlog log file. You will get more valuable info of your mail issues.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 24x7server, Dec 31, 2013
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,749
    Likes Received:
    1,885
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Please search the /var/log/exim_mainlog file for the problematic email account using the "exigrep" utility. EX:

    Code:
    exigrep username@domain /var/log/exim_mainlog
    Look for any specific errors related to the mail delivery.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 cPanelMichael, Dec 31, 2013
  6. mahesh123

    mahesh123 Well-Known Member

    Joined:
    Nov 2, 2013
    Messages:
    50
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    india
    cPanel Access Level:
    Root Administrator
    @cpanel michael

    error
    Code:
    

+++ 1VxZTM-0005wC-Cz has not completed +++
2013-12-30 15:19:20 1VxZTM-0005wC-Cz <= md@domain.com H=localhost (www.domain.com) [127.0.0.1]:52074 P=esmtpa A=courier_login:md@domain.com S=566 id=a361e5f093dfc795488250b355cd5e42@domain.com T="hi" for username @ ymail.com
2013-12-30 15:19:20 1VxZTM-0005wC-Cz SMTP connection outbound 1388396960 1VxZTM-0005wC-Cz domain.com username @ ymail.com
2013-12-30 15:20:23 1VxZTM-0005wC-Cz mta7.am0.yahoodns.net [98.138.112.32] Connection timed out
2013-12-30 15:21:26 1VxZTM-0005wC-Cz mta7.am0.yahoodns.net [98.138.112.34] Connection timed out
2013-12-30 15:22:29 1VxZTM-0005wC-Cz mta7.am0.yahoodns.net [66.196.118.35] Connection timed out
2013-12-30 15:23:32 1VxZTM-0005wC-Cz mta7.am0.yahoodns.net [98.138.112.33] Connection timed out
2013-12-30 15:24:35 1VxZTM-0005wC-Cz mta7.am0.yahoodns.net [98.136.216.26] Connection timed out
2013-12-30 15:24:35 1VxZTM-0005wC-Cz == madudhula.mahesh@ymail.com R=dkim_lookup                                             host T=dkim_remote_smtp defer (110): Connection timed out
2013-12-30 16:16:50 1VxZTM-0005wC-Cz mta5.am0.yahoodns.net [66.196.118.34] Connection timed out
2013-12-30 16:17:53 1VxZTM-0005wC-Cz mta5.am0.yahoodns.net [63.250.192.46] Connection timed out
2013-12-30 16:18:56 1VxZTM-0005wC-Cz mta5.am0.yahoodns.net [98.138.112.34] Connection timed out
2013-12-30 16:19:59 1VxZTM-0005wC-Cz mta5.am0.yahoodns.net [66.196.118.36] Connection timed out
2013-12-30 16:21:02 1VxZTM-0005wC-Cz mta5.am0.yahoodns.net [66.196.118.240] Connection timed out
2013-12-30 16:21:02 1VxZTM-0005wC-Cz == username @ ymail.com R=dkim_lookup                                             host T=dkim_remote_smtp defer (110): Connection timed out
    please help me ..
     
    #6 mahesh123, Jan 2, 2014
    Last edited by a moderator: Jan 2, 2014
  7. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,749
    Likes Received:
    1,885
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    It looks like that Yahoo mail server may be blocking connections from your server. You can verify this with a command such as:

    Code:
    telnet mta5.am0.yahoodns.net 25
    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #7 cPanelMichael, Jan 2, 2014
  8. mahesh123

    mahesh123 Well-Known Member

    Joined:
    Nov 2, 2013
    Messages:
    50
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    india
    cPanel Access Level:
    Root Administrator
    @cpanel michael


    gmail also same problem .....

    Thank you..
     
    #8 mahesh123, Jan 2, 2014
  9. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,749
    Likes Received:
    1,885
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Yes, it's possible that remote mail servers such as Google or Yahoo are blocking your server. They may have detected your server as a source of SPAM. Assuming you can send to other mail servers successfully, you may need to contact the remote mail servers that are blocking you or follow their bulk senders guidelines.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #9 cPanelMichael, Jan 3, 2014
  10. rijo.a

    rijo.a Member

    Joined:
    Oct 23, 2013
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    i have the same issue but i can do this .
    ---
    telnet mta5.am0.yahoodns.net 25

    Trying 98.136.217.203...
    Connected to mta5.am0.yahoodns.net.
    Escape character is '^]'.
    220 mta1472.mail.gq1.yahoo.com ESMTP ready
    ^]
    ---
     
    #10 rijo.a, Jan 4, 2014
  11. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,749
    Likes Received:
    1,885
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Could you elaborate on the specific issue you are having? Please provide output from /var/log/exim_mainlog as the initial poster did.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #11 cPanelMichael, Jan 6, 2014
(You must log in or sign up to post here.)
Loading...
Similar Threads - mail error
  1. swbrains

    SOLVED Thunderbird Email - SSL Certificate error with Lets Encrypt

    swbrains, Sep 20, 2018 at 10:45 AM, in forum: Security
    Replies:
    3
    Views:
    49
    cPanelMichael
    Sep 21, 2018 at 9:53 AM
  2. Gabriel Rodrigues

    SMTP error from remote mail server after RCPT TO

    Gabriel Rodrigues, Aug 16, 2018, in forum: E-mail Discussion
    Replies:
    3
    Views:
    184
    cPanelMichael
    Aug 17, 2018
  3. SamL

    All connections to Mailservers port 25 have failed error

    SamL, Aug 15, 2018, in forum: Bind/DNS/Nameserver
    Replies:
    1
    Views:
    123
    cPanelLauren
    Aug 15, 2018
  4. takeno

    SMTP error from remote mail server

    takeno, Aug 10, 2018, in forum: E-mail Discussion
    Replies:
    23
    Views:
    474
    cPanelLauren
    Aug 21, 2018
  5. Nemmo74

    Error 550 with Email

    Nemmo74, Aug 7, 2018, in forum: E-mail Discussion
    Replies:
    1
    Views:
    95
    cPanelLauren
    Aug 8, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice