Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

web mail error

Discussion in 'E-mail Discussion' started by mahesh123, Dec 29, 2013.

  1. mahesh123

    mahesh123 Well-Known Member

    Joined:
    Nov 2, 2013
    Messages:
    50
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    india
    cPanel Access Level:
    Root Administrator
    hi..


    we selected mailserver courier .. we receiving message only ......not going ...
    please help
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,961
    Likes Received:
    1,821
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    Could you elaborate on the specific error message you are encountering when attempting to send email? Which webmail application are you using? Does the issue occur when using an email client?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. mahesh123

    mahesh123 Well-Known Member

    Joined:
    Nov 2, 2013
    Messages:
    50
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    india
    cPanel Access Level:
    Root Administrator
    @cPanelMichael

    we are using trial version whmcpanel ...

    md@domain.com it receiving messages successfully ... but we try sending message getting output sent message successfully ..but it doesn't reach destination .......
    please help ...me
     
  4. 24x7server

    24x7server Well-Known Member

    Joined:
    Apr 17, 2013
    Messages:
    1,817
    Likes Received:
    84
    Trophy Points:
    78
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Hello,

    I will suggest you check your server /var/log/exim_mainlog log file. You will get more valuable info of your mail issues.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,961
    Likes Received:
    1,821
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Please search the /var/log/exim_mainlog file for the problematic email account using the "exigrep" utility. EX:

    Code:
    exigrep username@domain /var/log/exim_mainlog
    Look for any specific errors related to the mail delivery.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  6. mahesh123

    mahesh123 Well-Known Member

    Joined:
    Nov 2, 2013
    Messages:
    50
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    india
    cPanel Access Level:
    Root Administrator
    @cpanel michael

    error
    Code:
    
    
    +++ 1VxZTM-0005wC-Cz has not completed +++
    2013-12-30 15:19:20 1VxZTM-0005wC-Cz <= md@domain.com H=localhost (www.domain.com) [127.0.0.1]:52074 P=esmtpa A=courier_login:md@domain.com S=566 id=a361e5f093dfc795488250b355cd5e42@domain.com T="hi" for username @ ymail.com
    2013-12-30 15:19:20 1VxZTM-0005wC-Cz SMTP connection outbound 1388396960 1VxZTM-0005wC-Cz domain.com username @ ymail.com
    2013-12-30 15:20:23 1VxZTM-0005wC-Cz mta7.am0.yahoodns.net [98.138.112.32] Connection timed out
    2013-12-30 15:21:26 1VxZTM-0005wC-Cz mta7.am0.yahoodns.net [98.138.112.34] Connection timed out
    2013-12-30 15:22:29 1VxZTM-0005wC-Cz mta7.am0.yahoodns.net [66.196.118.35] Connection timed out
    2013-12-30 15:23:32 1VxZTM-0005wC-Cz mta7.am0.yahoodns.net [98.138.112.33] Connection timed out
    2013-12-30 15:24:35 1VxZTM-0005wC-Cz mta7.am0.yahoodns.net [98.136.216.26] Connection timed out
    2013-12-30 15:24:35 1VxZTM-0005wC-Cz == madudhula.mahesh@ymail.com R=dkim_lookup                                             host T=dkim_remote_smtp defer (110): Connection timed out
    2013-12-30 16:16:50 1VxZTM-0005wC-Cz mta5.am0.yahoodns.net [66.196.118.34] Connection timed out
    2013-12-30 16:17:53 1VxZTM-0005wC-Cz mta5.am0.yahoodns.net [63.250.192.46] Connection timed out
    2013-12-30 16:18:56 1VxZTM-0005wC-Cz mta5.am0.yahoodns.net [98.138.112.34] Connection timed out
    2013-12-30 16:19:59 1VxZTM-0005wC-Cz mta5.am0.yahoodns.net [66.196.118.36] Connection timed out
    2013-12-30 16:21:02 1VxZTM-0005wC-Cz mta5.am0.yahoodns.net [66.196.118.240] Connection timed out
    2013-12-30 16:21:02 1VxZTM-0005wC-Cz == username @ ymail.com R=dkim_lookup                                             host T=dkim_remote_smtp defer (110): Connection timed out
    
    please help me ..
     
    #6 mahesh123, Jan 2, 2014
    Last edited by a moderator: Jan 2, 2014
  7. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,961
    Likes Received:
    1,821
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    It looks like that Yahoo mail server may be blocking connections from your server. You can verify this with a command such as:

    Code:
    telnet mta5.am0.yahoodns.net 25
    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  8. mahesh123

    mahesh123 Well-Known Member

    Joined:
    Nov 2, 2013
    Messages:
    50
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    india
    cPanel Access Level:
    Root Administrator
    @cpanel michael


    gmail also same problem .....

    Thank you..
     
  9. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,961
    Likes Received:
    1,821
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Yes, it's possible that remote mail servers such as Google or Yahoo are blocking your server. They may have detected your server as a source of SPAM. Assuming you can send to other mail servers successfully, you may need to contact the remote mail servers that are blocking you or follow their bulk senders guidelines.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  10. rijo.a

    rijo.a Member

    Joined:
    Oct 23, 2013
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    i have the same issue but i can do this .
    ---
    telnet mta5.am0.yahoodns.net 25

    Trying 98.136.217.203...
    Connected to mta5.am0.yahoodns.net.
    Escape character is '^]'.
    220 mta1472.mail.gq1.yahoo.com ESMTP ready
    ^]
    ---
     
  11. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,961
    Likes Received:
    1,821
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Could you elaborate on the specific issue you are having? Please provide output from /var/log/exim_mainlog as the initial poster did.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice