cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Hello :)

Could you elaborate on the specific error message you are encountering when attempting to send email? Which webmail application are you using? Does the issue occur when using an email client?

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Please search the /var/log/exim_mainlog file for the problematic email account using the "exigrep" utility. EX:

Code:
exigrep [email protected] /var/log/exim_mainlog
Look for any specific errors related to the mail delivery.

Thank you.
 

mahesh123

Well-Known Member
Nov 2, 2013
50
0
6
india
cPanel Access Level
Root Administrator
@cpanel michael

error
Code:
+++ 1VxZTM-0005wC-Cz has not completed +++
2013-12-30 15:19:20 1VxZTM-0005wC-Cz <= [email protected] H=localhost (www.domain.com) [127.0.0.1]:52074 P=esmtpa A=courier_login:[email protected] S=566 [email protected] T="hi" for username @ ymail.com
2013-12-30 15:19:20 1VxZTM-0005wC-Cz SMTP connection outbound 1388396960 1VxZTM-0005wC-Cz domain.com username @ ymail.com
2013-12-30 15:20:23 1VxZTM-0005wC-Cz mta7.am0.yahoodns.net [98.138.112.32] Connection timed out
2013-12-30 15:21:26 1VxZTM-0005wC-Cz mta7.am0.yahoodns.net [98.138.112.34] Connection timed out
2013-12-30 15:22:29 1VxZTM-0005wC-Cz mta7.am0.yahoodns.net [66.196.118.35] Connection timed out
2013-12-30 15:23:32 1VxZTM-0005wC-Cz mta7.am0.yahoodns.net [98.138.112.33] Connection timed out
2013-12-30 15:24:35 1VxZTM-0005wC-Cz mta7.am0.yahoodns.net [98.136.216.26] Connection timed out
2013-12-30 15:24:35 1VxZTM-0005wC-Cz == [email protected] R=dkim_lookup                                             host T=dkim_remote_smtp defer (110): Connection timed out
2013-12-30 16:16:50 1VxZTM-0005wC-Cz mta5.am0.yahoodns.net [66.196.118.34] Connection timed out
2013-12-30 16:17:53 1VxZTM-0005wC-Cz mta5.am0.yahoodns.net [63.250.192.46] Connection timed out
2013-12-30 16:18:56 1VxZTM-0005wC-Cz mta5.am0.yahoodns.net [98.138.112.34] Connection timed out
2013-12-30 16:19:59 1VxZTM-0005wC-Cz mta5.am0.yahoodns.net [66.196.118.36] Connection timed out
2013-12-30 16:21:02 1VxZTM-0005wC-Cz mta5.am0.yahoodns.net [66.196.118.240] Connection timed out
2013-12-30 16:21:02 1VxZTM-0005wC-Cz == username @ ymail.com R=dkim_lookup                                             host T=dkim_remote_smtp defer (110): Connection timed out
please help me ..
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
It looks like that Yahoo mail server may be blocking connections from your server. You can verify this with a command such as:

Code:
telnet mta5.am0.yahoodns.net 25
Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Yes, it's possible that remote mail servers such as Google or Yahoo are blocking your server. They may have detected your server as a source of SPAM. Assuming you can send to other mail servers successfully, you may need to contact the remote mail servers that are blocking you or follow their bulk senders guidelines.

Thank you.
 

rijo.a

Member
Oct 23, 2013
11
0
1
cPanel Access Level
Root Administrator
i have the same issue but i can do this .
---
telnet mta5.am0.yahoodns.net 25

Trying 98.136.217.203...
Connected to mta5.am0.yahoodns.net.
Escape character is '^]'.
220 mta1472.mail.gq1.yahoo.com ESMTP ready
^]
---