oded

Registered
Sep 28, 2006
2
0
151
Hello,
I'm new to web hosting (and cPanel too...)
When I click on the "Mail" icon on the main screen of my cPanel interface the "Mail manager main menu" is displayed.
However only 2 options are displayed: "Mailing lists" and "Modify mail exchanger."
Isn't "Web mail" supposed to be there too?

Thanks for any help,
Oded
 

webignition

Well-Known Member
Jan 22, 2005
1,880
0
166
The features available in a given cPanel account are determined by a combination of:

- the type of account you have, as determined by the server administrator
- the features available specifically to you, as determined by the server administrator
- the theme you are using

You should first contact your host to check that the features available to you at present are correct.

It seems odd, for example, that you have no option to manage mail accounts (add/delete email addresses).
 

psk

Member
Apr 23, 2004
14
0
151
Next to you.. always..
In your Mail Manager Main Menu there should be the following sub menus

Web Mail
Email Domain Forwarding
Add/Remove/Manage Accounts
Default Address
Auto-responders
Email Filtering
Forwarders
Mailing Lists
SpamAssassin
BoxTrapper Spam Trap
Trace an E-mail Address
Modify Mail Exchanger (MX Entry)

But first you have to confirm that you are using x skin. Also as webignition suggested please confirm that you have all the features enabled.
 

oded

Registered
Sep 28, 2006
2
0
151
webignition said:
The features available in a given cPanel account are determined by a combination of:

- the type of account you have, as determined by the server administrator
- the features available specifically to you, as determined by the server administrator
- the theme you are using

You should first contact your host to check that the features available to you at present are correct.

It seems odd, for example, that you have no option to manage mail accounts (add/delete email addresses).
Thank you webignition and psk:D

Oded
 
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