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web page not found

Discussion in 'General Discussion' started by thebigman, Jul 28, 2012.

  1. thebigman

    thebigman Registered

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    hi
    i am getting web page not found. only when using a mobile device and viewing from America. pages are ok on pc in this country UK i think its ip problem. any thoughts.
    thanks
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    I suggest checking to ensure there are no issues with DNS. You can use a website such as:

    IntoDNS

    Make sure the local name servers match the authoritative name servers, and the domain name points to the correct IP address. It's also a good idea to check the error log in cPanel, or if you have root access, in the following file:

    Code:
    # /usr/local/apache/logs/error_log
    Look for any error messages related to the "page not found" message to determine if your website is redirecting mobile users to a specific page that does not exist.

    Thank you.
     
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