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Web Server not Accepting mails from Gmail

Discussion in 'E-mail Discussions' started by bhagatwebcreation, Jun 17, 2015.

  1. bhagatwebcreation

    bhagatwebcreation Registered

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    I recently faced a issue about that my web server is not responding to the mails from gmail. I received many queries from users that their mails from Gmail are not delivered but from other mailing platforms the mails are received in my inbox. What could be the issue, I could not figure out. I am losing so many clients due to this problem. Yet to figure out what is the main reason is?
     
  2. 24x7ss

    24x7ss Well-Known Member

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    Hi :),

    Do you see any bounce back message while sending from Gmail to any email user to your server ?
    Also have you checked the exim_maillogs on your server?
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Try searching for one of the Google mail addresses in /var/log/exim_mainlog to see if you can find the specific failure message. EX:

    Code:
    exigrep user@gmail /var/log/exim_mainlog
    Thank you.
     
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