Web Server not Accepting mails from Gmail

bhagatwebcreation

Registered
May 20, 2015
3
0
1
India
cPanel Access Level
Website Owner
I recently faced a issue about that my web server is not responding to the mails from gmail. I received many queries from users that their mails from Gmail are not delivered but from other mailing platforms the mails are received in my inbox. What could be the issue, I could not figure out. I am losing so many clients due to this problem. Yet to figure out what is the main reason is?
 

24x7ss

Well-Known Member
Sep 30, 2014
272
17
68
India
cPanel Access Level
Root Administrator
Twitter
Hi :),

Do you see any bounce back message while sending from Gmail to any email user to your server ?
Also have you checked the exim_maillogs on your server?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,216
363
Hello :)

Try searching for one of the Google mail addresses in /var/log/exim_mainlog to see if you can find the specific failure message. EX:

Code:
exigrep [email protected] /var/log/exim_mainlog
Thank you.