The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Web Services Configuration TLS/SSL Protocol Issue

Discussion in 'Security' started by AKS, Nov 3, 2016.

  1. AKS

    AKS Registered

    Joined:
    Nov 3, 2016
    Messages:
    2
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    Utah
    cPanel Access Level:
    Root Administrator
    Server unaccessible after changing Web Services Configuration, edited TLS/SSL Protocols.

    Hi, I changed my cpanel web services configuration by editing the TLS/SSL protocols and made a mistake. Can you help me fix this? I left off one character, a "!" it is supposed to say: "!SSLv3:!TLSv1" but I entered "SSLv3:!TLSv1" and now my WHM and cPanel is not working, giving a n error: ERR_SSL_VERSION_OR_CIPHER_MISMATCH

    Can't find the file to fix in SSH. Any ideas?
     
    #1 AKS, Nov 3, 2016
    Last edited by a moderator: Nov 3, 2016
  2. SysSachin

    SysSachin Well-Known Member

    Joined:
    Aug 23, 2015
    Messages:
    542
    Likes Received:
    39
    Trophy Points:
    28
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Try to access WHM with normal port as 2086 and check if you are able to access.
    use serverIP:2086
     
    AKS likes this.
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    36,995
    Likes Received:
    1,275
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    You can manually edit the following file to make a correction:

    Code:
    /var/cpanel/conf/cpsrvd/main
    Then, run the following commands after making the change:

    Code:
    mkdir /root/ssl_socket_args-backup
    mv /var/cpanel/conf/cpsrvd/ssl_socket_args /root/ssl_socket_args-backup/
    /scripts/restartsrv_cpsrvd
    You can remove the /root/ssl_socket_args-backup/ directory once you've confirmed access is restored.

    Thank you.
     
    AKS likes this.
  4. AKS

    AKS Registered

    Joined:
    Nov 3, 2016
    Messages:
    2
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    Utah
    cPanel Access Level:
    Root Administrator
    That was the ticket!
     
    cPanelMichael likes this.
  5. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    36,995
    Likes Received:
    1,275
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    I'm happy to see the issue is now resolved. Thank you for updating us with the outcome.
     
Loading...

Share This Page