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Web Services Configuration TLS/SSL Protocol Issue

Discussion in 'Security' started by AKS, Nov 3, 2016.

  1. AKS

    AKS Registered

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    Server unaccessible after changing Web Services Configuration, edited TLS/SSL Protocols.

    Hi, I changed my cpanel web services configuration by editing the TLS/SSL protocols and made a mistake. Can you help me fix this? I left off one character, a "!" it is supposed to say: "!SSLv3:!TLSv1" but I entered "SSLv3:!TLSv1" and now my WHM and cPanel is not working, giving a n error: ERR_SSL_VERSION_OR_CIPHER_MISMATCH

    Can't find the file to fix in SSH. Any ideas?
     
    #1 AKS, Nov 3, 2016
    Last edited by a moderator: Nov 3, 2016
  2. SysSachin

    SysSachin Well-Known Member

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    Twitter:
    Hello,

    Try to access WHM with normal port as 2086 and check if you are able to access.
    use serverIP:2086
     
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  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    You can manually edit the following file to make a correction:

    Code:
    /var/cpanel/conf/cpsrvd/main
    Then, run the following commands after making the change:

    Code:
    mkdir /root/ssl_socket_args-backup
    mv /var/cpanel/conf/cpsrvd/ssl_socket_args /root/ssl_socket_args-backup/
    /scripts/restartsrv_cpsrvd
    You can remove the /root/ssl_socket_args-backup/ directory once you've confirmed access is restored.

    Thank you.
     
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  4. AKS

    AKS Registered

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    That was the ticket!
     
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  5. cPanelMichael

    cPanelMichael Forums Analyst
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    I'm happy to see the issue is now resolved. Thank you for updating us with the outcome.
     
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