Web Services Configuration TLS/SSL Protocol Issue

AKS

Registered
Nov 3, 2016
2
1
3
Utah
cPanel Access Level
Root Administrator
Server unaccessible after changing Web Services Configuration, edited TLS/SSL Protocols.

Hi, I changed my cpanel web services configuration by editing the TLS/SSL protocols and made a mistake. Can you help me fix this? I left off one character, a "!" it is supposed to say: "!SSLv3:!TLSv1" but I entered "SSLv3:!TLSv1" and now my WHM and cPanel is not working, giving a n error: ERR_SSL_VERSION_OR_CIPHER_MISMATCH

Can't find the file to fix in SSH. Any ideas?
 
Last edited by a moderator:

SysSachin

Well-Known Member
Aug 23, 2015
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28
India
cPanel Access Level
Root Administrator
Twitter
Hello,

Try to access WHM with normal port as 2086 and check if you are able to access.
use serverIP:2086
 
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cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Hello,

You can manually edit the following file to make a correction:

Code:
/var/cpanel/conf/cpsrvd/main
Then, run the following commands after making the change:

Code:
mkdir /root/ssl_socket_args-backup
mv /var/cpanel/conf/cpsrvd/ssl_socket_args /root/ssl_socket_args-backup/
/scripts/restartsrv_cpsrvd
You can remove the /root/ssl_socket_args-backup/ directory once you've confirmed access is restored.

Thank you.
 
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AKS

Registered
Nov 3, 2016
2
1
3
Utah
cPanel Access Level
Root Administrator
Hello,

You can manually edit the following file to make a correction:

Code:
/var/cpanel/conf/cpsrvd/main
Then, run the following commands after making the change:

Code:
mkdir /root/ssl_socket_args-backup
mv /var/cpanel/conf/cpsrvd/ssl_socket_args /root/ssl_socket_args-backup/
/scripts/restartsrv_cpsrvd
You can remove the /root/ssl_socket_args-backup/ directory once you've confirmed access is restored.

Thank you.
That was the ticket!
 
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cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
I'm happy to see the issue is now resolved. Thank you for updating us with the outcome.