Webalizer not showing August statistics

[dxer]

One client pointed that he can not see August statistics for his site. I went to his cPanel and I see webalizer is showing 12 months statistics and now with July it is 12 months. I went to some other accounts and all are having the same problem, all accounts which are on server longer than 12 months. So what action should I perform to fix this so Webalizer will work further ?

I mean if this is the case in the first place. If Webalizer should provide statistics for more than 12 months in the listing than please tell me what could be the problem and how to fix it.

Thanks

 

[iCARus]

Try to run

/scripts/fixwebalizer <username>

iCARus

 

[dxer]

Try to run

/scripts/fixwebalizer <username>

iCARus

But like I already wrote, it seems that August is not present on all accounts on server. So how ti fix webalizer for all accounts.

I tried this what you said but I did not completed this as I received warning that this could erase all webalizer data. I would need solution which could save all previous data and that solution must be for webalizer in general as this is affecting all users. This actually might started after PHPsuexec was installed on my server couple of weeks ago.

 

[AndyReed]

all accounts which are on server longer than 12 months. So what action should I perform to fix this so Webalizer will work further ?

I mean if this is the case in the first place. If Webalizer should provide statistics for more than 12 months in the listing than please tell me what could be the problem and how to fix it.

Make sure that the cpanellogd process is running on your server.
Go to /usr/local/apache/domlogs/ and see if there are any files over 2GB, or completely blank.

 

[chilihost]

this happened to me too, I did this to get it fixed:
/scripts/runstatsonce

and then set my stats to run once every 12 hours instead of 24 hours via WHM, tweak settings.

 

[rikgarner]

Have you checked in Stats config that your server is keeping up with stats processing?

Rich

 

[Specks]

fixallwebalizer

Here. I scripted a fixall for webalizer using some of the fixwebalizer code. I found a file that I think contains all the user names since it says "trueuserdomains". Took a look at it and saw that it did list all the users and their domains. I'm sure someone will point me to a better file if there is one.

Enjoy.

#!/usr/bin/perl

use strict;
use warnings;

print "Warning! This will destroy all webalizer data for ALL USERS!\n";
print "Continue with process?(Y/n)";

my chomp($answer = <STDIN>);

if ($answer eq 'n' or $answer eq 'N') {
    exit;
}

open(USER, "< /etc/trueuserdomains") or die "Can't open file trueuserdomains: $!\n";
while (<USER>) {
    chomp;
    my (undef, $user) = split(/:\s/, $_, 2);
    my $homedir = gethomedir($user);
    if ($homedir eq "") {
        print "$user skipped because I can't find the homedir.\n";
        next;
    }
    system("rm -fv $homedir/tmp/webalizer/webalizer.*");
    system("rm -fv $homedir/tmp/webalizer/*.db");
    system("/scripts/runweblogs","$user");
}
close(USER);

sub gethomedir {
    my($user) = $_[0];
    my($homedir);
    open(PASSWD,"/etc/passwd");
    while(<PASSWD>) {
        if (/^$user:/) {
            (undef,undef,undef,undef,undef,$homedir,undef) = split(/:/, $_,  7);
            return $homedir;
        }
    }
    close(PASSWD);
    return "";
}