webalizer problem runweblogs, fixwebalizer does not solve

classical

Active Member
Dec 16, 2010
27
0
51
Hi

i have webalizer problem to one specific user only others working well. The problem is that webalizer statistic has not been updated since 2010 Dec. i try /scripts/runweblogs and got this errors:
Code:
[2011-03-14 15:52:58 +0400] Using logfile /usr/local/apache/domlogs/xxx.xx.bkup (clf)

[2011-03-14 15:52:58 +0400] DNS Lookup (10): Error: Unable to open DNS cache file /home/gurmanic/tmp/webalizer/dns_cache.db

[2011-03-14 15:53:00 +0400] Error: Unable to save current run data

[2011-03-14 15:53:00 +0400] Error: Unable to open file usage_201103.html!

[2011-03-14 15:53:00 +0400] Error: Unable to open file index.html!

[2011-03-14 15:53:00 +0400] Error: Unable to write history file webalizer.hist

[2011-03-14 15:53:00 +0400] Creating output in /home/xxx/tmp/webalizer

[2011-03-14 15:53:00 +0400] Hostname for reports is 'xxx.xx'

[2011-03-14 15:53:00 +0400] History file not found...

[2011-03-14 15:53:00 +0400] Previous run data not found...

[2011-03-14 15:53:00 +0400] Generating report for March 2011

[2011-03-14 15:53:00 +0400] Generating summary report

[2011-03-14 15:53:00 +0400] 101547 records in 2.46 seconds, 41279/sec

[2011-03-14 15:53:02 +0400] Webalizer V2.01-10 (Linux 2.6.9-89.33.1.ELsmp) English

[2011-03-14 15:53:02 +0400] Using logfile /usr/local/apache/domlogs/ftp.xxx.xx-ftp_log (ftp)

[2011-03-14 15:53:02 +0400] DNS Lookup (10): Error: Unable to open DNS cache file /home/xxx/tmp/webalizerftp/dns_cache.db

[2011-03-14 15:53:03 +0400] Warning: Truncating oversized request field [11880]

[2011-03-14 15:53:03 +0400] Warning: Truncating oversized request field [13084]

[2011-03-14 15:53:03 +0400] Waiting for load to go down to continue

[2011-03-14 15:53:33 +0400] Warning: Truncating oversized request field [27118]

[2011-03-14 15:53:33 +0400] Warning: Truncating oversized request field [27265]

[2011-03-14 15:53:33 +0400] Warning: Truncating oversized request field [27543]

[2011-03-14 15:53:33 +0400] Warning: Truncating oversized request field [27544]

[2011-03-14 15:53:33 +0400] Warning: Truncating oversized request field [27546]

[2011-03-14 15:53:33 +0400] Error: Unable to open file usage_201012.html!

[2011-03-14 15:53:33 +0400] Error: Unable to open file usage_201101.html!

[2011-03-14 15:53:33 +0400] Error: Unable to save current run data

[2011-03-14 15:53:33 +0400] Error: Unable to open file usage_201103.html!

[2011-03-14 15:53:33 +0400] Error: Unable to open file index.html!

[2011-03-14 15:53:33 +0400] Error: Unable to write history file webalizer.hist

[2011-03-14 15:53:33 +0400] Creating output in /home/xxx/tmp/webalizerftp

[2011-03-14 15:53:33 +0400] Hostname for reports is 'ftp.xxx.xx'

[2011-03-14 15:53:33 +0400] Reading history file... webalizer.hist

[2011-03-14 15:53:33 +0400] Reading previous run data.. webalizer.current

[2011-03-14 15:53:33 +0400] Generating report for December 2010

[2011-03-14 15:53:33 +0400] Generating report for January 2011

[2011-03-14 15:53:33 +0400] Generating report for March 2011

[2011-03-14 15:53:33 +0400] Generating summary report

[2011-03-14 15:53:33 +0400] 30512 records (4050 ignored) in 31.01 seconds, 983/sec

Complete
I also try /scripts/fixwebalizer (thous two scripts seems pretty much the same)
Code:
[2011-03-14 15:59:23 +0400] DNS Lookup (10): Error: Unable to open DNS cache file /home/xxx/tmp/webalizer/dns_cache.db

[2011-03-14 15:59:24 +0400] Error: Unable to save current run data

[2011-03-14 15:59:24 +0400] Error: Unable to open file usage_201103.html!

[2011-03-14 15:59:24 +0400] Error: Unable to open file index.html!

[2011-03-14 15:59:24 +0400] Error: Unable to write history file webalizer.hist

[2011-03-14 15:59:24 +0400] Creating output in /home/xxx/tmp/webalizer

[2011-03-14 15:59:24 +0400] Hostname for reports is 'xxx.xx'

[2011-03-14 15:59:24 +0400] History file not found...

[2011-03-14 15:59:24 +0400] Previous run data not found...

[2011-03-14 15:59:24 +0400] Generating report for March 2011

[2011-03-14 15:59:24 +0400] Generating summary report

[2011-03-14 15:59:24 +0400] 2507 records in 0.04 seconds

[2011-03-14 15:59:26 +0400] Webalizer V2.01-10 (Linux 2.6.9-89.33.1.ELsmp) English

[2011-03-14 15:59:26 +0400] Using logfile /usr/local/apache/domlogs/ftp.xxx.xx-ftp_log (ftp)

[2011-03-14 15:59:26 +0400] DNS Lookup (10): Error: Unable to open DNS cache file /home/xxx/tmp/webalizerftp/dns_cache.db

[2011-03-14 15:59:26 +0400] Warning: Truncating oversized request field [11880]

[2011-03-14 15:59:26 +0400] Warning: Truncating oversized request field [13084]

[2011-03-14 15:59:26 +0400] Warning: Truncating oversized request field [27118]

[2011-03-14 15:59:26 +0400] Warning: Truncating oversized request field [27265]

[2011-03-14 15:59:26 +0400] Warning: Truncating oversized request field [27543]

[2011-03-14 15:59:26 +0400] Warning: Truncating oversized request field [27544]

[2011-03-14 15:59:26 +0400] Warning: Truncating oversized request field [27546]

[2011-03-14 15:59:26 +0400] Error: Unable to open file usage_201012.html!

[2011-03-14 15:59:26 +0400] Error: Unable to open file usage_201101.html!

[2011-03-14 15:59:26 +0400] Error: Unable to save current run data

[2011-03-14 15:59:26 +0400] Error: Unable to open file usage_201103.html!

[2011-03-14 15:59:26 +0400] Error: Unable to open file index.html!

[2011-03-14 15:59:26 +0400] Error: Unable to write history file webalizer.hist

[2011-03-14 15:59:26 +0400] Creating output in /home/xxx/tmp/webalizerftp

[2011-03-14 15:59:26 +0400] Hostname for reports is 'ftp.xxx.xx'

[2011-03-14 15:59:26 +0400] Reading history file... webalizer.hist

[2011-03-14 15:59:26 +0400] Reading previous run data.. webalizer.current

[2011-03-14 15:59:26 +0400] Generating report for December 2010

[2011-03-14 15:59:26 +0400] Generating report for January 2011

[2011-03-14 15:59:26 +0400] Generating report for March 2011

[2011-03-14 15:59:26 +0400] Generating summary report

[2011-03-14 15:59:26 +0400] 30512 records (4050 ignored) in 0.32 seconds

Complete
how can i fix this ?
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
Check the ownership and permissions on that directory:

Code:
ls -lah /home/gurmanic/tmp/webalizer
Also, check this user's disk space usage. They might be over quota. If they are over quota, they will not be able to have any data updated.