Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Webalizer stats are not updated for last three months

Discussion in 'General Discussion' started by faisal.m, Jan 11, 2005.

  1. faisal.m

    faisal.m Member

    Dec 18, 2004
    Likes Received:
    Trophy Points:
    Bangalore, India

    Webalizer stats haven't been updated for last three months although awstats show the currect statistics for the domain........ :confused:

    Anyone knows wat to do........?

    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #1 faisal.m, Jan 11, 2005
    Last edited: Jan 11, 2005
  2. djandyr

    djandyr Member

    Oct 11, 2004
    Likes Received:
    Trophy Points:
    I have the same problem for only one account which has been in use for the longest period of time. All the other domains seem to have webalizer updating ok. I have tried all the possible solutions :

    1. Modifying the variable extracpus in /var/cpanel/cpanel.config to 10

    2. Running /scripts/fixwebalizer {username}

    3. Restarting CPANEL /etc/rc.d/init.d/cpanel restart

    4. Running /scripts/runweblogs {username}

    5. Running /scripts/runlogsnow

    Webalizer just doesnt update on that domain, awstats are updating fine. When i do run fixwebalizer or runweblogs i get this error :

    DNS Lookup (10): Error: Unable to open DNS cache file /home/{username}/tmp/webalizer/dns_cache.db

    Apparently this is a non-critical error according to webalizer FAQ and can be turned of with a quiet variable in the config. But this is the only apparent error.

    Could it be a problem with the size of the dns_cache.db? or webailzer needs a clean out?

    I am using : WHM 9.9.9 cPanel 9.9.9-S15

    Any thoughts would be greatly appreciated.
    #2 djandyr, Jan 12, 2005
    Last edited: Jan 12, 2005

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice