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Webalizer stats are not updated for last three months

Discussion in 'General Discussion' started by faisal.m, Jan 11, 2005.

  1. faisal.m

    faisal.m Member

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    Hi.

    Webalizer stats haven't been updated for last three months although awstats show the currect statistics for the domain........ :confused:

    Anyone knows wat to do........?

    FMS.
     
    #1 faisal.m, Jan 11, 2005
    Last edited: Jan 11, 2005
  2. djandyr

    djandyr Member

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    I have the same problem for only one account which has been in use for the longest period of time. All the other domains seem to have webalizer updating ok. I have tried all the possible solutions :

    1. Modifying the variable extracpus in /var/cpanel/cpanel.config to 10

    2. Running /scripts/fixwebalizer {username}

    3. Restarting CPANEL /etc/rc.d/init.d/cpanel restart

    4. Running /scripts/runweblogs {username}

    5. Running /scripts/runlogsnow

    Webalizer just doesnt update on that domain, awstats are updating fine. When i do run fixwebalizer or runweblogs i get this error :

    DNS Lookup (10): Error: Unable to open DNS cache file /home/{username}/tmp/webalizer/dns_cache.db

    Apparently this is a non-critical error according to webalizer FAQ and can be turned of with a quiet variable in the config. But this is the only apparent error.

    Could it be a problem with the size of the dns_cache.db? or webailzer needs a clean out?

    I am using : WHM 9.9.9 cPanel 9.9.9-S15

    Any thoughts would be greatly appreciated.
     
    #2 djandyr, Jan 12, 2005
    Last edited: Jan 12, 2005
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