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Webalizer stats not updating

Discussion in 'General Discussion' started by avara, Jun 19, 2002.

  1. avara

    avara Well-Known Member

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    I recently moved 139 domains from one WHM server to a new server running WHM 4.8-57 on RedHat 7.3.

    Apart from a few minor issues, everything went fine. However I have now received emails from several clients saying that their Webalizer stats have not been updated since the date of the move.

    After logging in, I also noticed that they are stuck on the 12th of June (the date of the move). How do I fix this?
     
  2. avara

    avara Well-Known Member

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    And running /scripts/fixwebalizer script doesn't work either:

    Enter Username to fix webalizer for? unique
    removing `/home/unique/tmp/webalizer/webalizer.current'
    removing `/home/unique/tmp/webalizer/webalizer.hist'
    removing `/home/unique/tmp/webalizer/dns_cache.db'
    Log checker loaded ok..
    ==& Loading Config ....product myname adminuser basename version root engineroot engine enginepl cycle docroot access_log stats_log port RS VALIASDIR VFILTERDIR extracpus skipawstats
    ==& cpaneld(logger) 4.8 Starting (1 processor system).....
    Processing unique...
    [add subdomain] unique Learning.domain.com
    Run Logs unique,domain.com,5242880000,Learning.domain.com
    About to fork() [ALL DOMAINS: Learning.domain.com]
    Webalizer V2.01-10 (Linux 2.4.18-3) English
    Using logfile /usr/local/apache/domlogs/domain.com (clf)
    DNS Lookup (10): y
    1255 addresses in 46.75 seconds, 26/sec
    Using DNS cache file /home/unique/tmp/webalizer/dns_cache.db
    Creating output in /home/unique/tmp/webalizer
    Hostname for reports is 'uniquely'
    History file not found...
    Previous run data not found...
    Generating report for May 2002
    [new_snode] Warning: String exceeds storage size (67)
    [new_snode] Warning: String exceeds storage size (66)
    [new_snode] Warning: String exceeds storage size (96)
    Saving current run data... [06/18/2002 12:33:24]
    Generating report for June 2002
    Generating summary report
    Saving history information...
    22823 records in 0.66 seconds
    Webalizer V2.01-10 (Linux 2.4.18-3) English
    Using logfile /usr/local/apache/domlogs/Learning.domain.com (clf)
    DNS Lookup (10): None to process
    Using DNS cache file /home/unique/tmp/webalizer/dns_cache.db
    Creating output in /home/unique/tmp/webalizer/Learning.domain.com
    Hostname for reports is 'Learning.domain.com'
    History file not found...
    Previous run data not found...
    No valid records found!
    /usr/local/cpanel/3rdparty/bin/analog: analog version 5.22/Unix
    /usr/local/cpanel/3rdparty/bin/analog: Warning M: Cache file
    /home/unique/tmp/analog/cache doesn't contain last-seven-day statistics; so
    these may be underestimated
    (For help on all errors and warnings, see docs/errors.html)
    /usr/local/cpanel/3rdparty/bin/analog: Warning L: logfiles
    /home/unique/tmp/analog/cache and /usr/local/apache/domlogs/domain.com
    overlap: possible double counting
    /usr/local/cpanel/3rdparty/bin/analog: Warning R: Turning off empty Virtual
    Host Report
    /usr/local/cpanel/3rdparty/bin/analog: Warning R: In Domain Report, turning
    off pie chart of only one wedge
    /usr/local/cpanel/3rdparty/bin/analog: analog version 5.22/Unix
    /usr/local/cpanel/3rdparty/bin/analog: Warning R: Turning off empty time
    reports
    (For help on all errors and warnings, see docs/errors.html)
    /usr/local/cpanel/3rdparty/bin/analog: Warning R: Turning off empty Request
    Report
    /usr/local/cpanel/3rdparty/bin/analog: Warning R: Turning off empty File Type
    Report
    /usr/local/cpanel/3rdparty/bin/analog: Warning R: Turning off empty Directory
    Report
    /usr/local/cpanel/3rdparty/bin/analog: Warning R: Turning off empty Domain
    Report
    /usr/local/cpanel/3rdparty/bin/analog: Warning R: Turning off empty Referring
    Site Report
    /usr/local/cpanel/3rdparty/bin/analog: Warning R: Turning off empty Redirected
    Referrer Report
    /usr/local/cpanel/3rdparty/bin/analog: Warning R: Turning off empty Failed
    Referrer Report
    /usr/local/cpanel/3rdparty/bin/analog: Warning R: Turning off empty Browser
    Report
    /usr/local/cpanel/3rdparty/bin/analog: Warning R: Turning off empty Virtual
    Host Report
    /usr/local/cpanel/3rdparty/bin/analog: Warning R: Turning off empty
    Organisation Report
    /usr/local/cpanel/3rdparty/bin/analog: Warning R: Turning off empty Search
    Word Report
    /usr/local/cpanel/3rdparty/bin/analog: Warning R: Turning off empty Browser
    Summary
    /usr/local/cpanel/3rdparty/bin/analog: Warning R: Turning off empty Operating
    System Report
    /usr/local/cpanel/3rdparty/bin/analog: Warning R: Turning off empty File Size
    Report
    /usr/local/cpanel/3rdparty/bin/analog: Warning R: Turning off empty Status
    Code Report
    Webalizer V2.01-10 (Linux 2.4.18-3) English
    Error: Can't open log file /usr/local/apache/domlogs/ftp.domain.com-ftp_log
    Complete
     
  3. avara

    avara Well-Known Member

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    Also they appear to be broken for every single domain. I need a solution urgently. :(
     
  4. Annette

    Annette Well-Known Member
    PartnerNOC

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    This appears to be fixed in build 60, based on our previous bug report and random sampling this morning after the stats run. Are you still at 57?
     
  5. avara

    avara Well-Known Member

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    Still on 57, yes. I'm going to update it now. :)
     
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