Webdisk issues reading files

[qcomber]

Webdisk seems to be working fine on the PC.

However, Mac users are seeing the following error when accessing some files: The operation can’t be completed because an unexpected error occurred (error code -8084).

This is for various versions of MacOsx. It is also for various webdisk accounts on the same server. From Windows, the files are readable with no error.

There doesn't appear to be any reason why this happens with some files and not others.

 

[cPRex]

Hey there! We've come across this before, and it seems to be a known issue with the Mac dav client. Can you try a different client on the Mac machines to see if that helps get things working?

This article outlines one of the possible issues, although the 8084 error you're seeing does also happen and may show up in the server logs as well: Zendesk

 

[qcomber]

The issue was occurring on a machine running Mac OsX High Sierra. 'A known issue with the Mac dav client' prompted me to request an update the latest OS, which appears to have worked.

The beauty of the cPanel web disk feature is it's simplicity in use/config of native OS functions. As a host, in my experience, users simply refuse or just don't bother using features that require installation of third party software.

 

[cPRex]

I'm glad the update worked well for you. If you wouldn't mind, could you post which specific version of the OS you're using now where things are working well?

 

[qcomber]

The issue was resolved on one of the machines by updating Mac OsX High Sierra to the latest release. This of course also required a restart, which may or may not be relevant.