Webdisk Still Configured for Old IP

Solokron

Well-Known Member
Aug 8, 2003
852
2
168
Seattle
cPanel Access Level
DataCenter Provider
We have moved our server to a new network. A client who uses web disk has re-downloaded and ran the reg file but it appears it is still trying to connect to the old server IP. Is there a quick fix for this that a client can use besides digging through the registry?
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
13
313
Houston, TX
cPanel Access Level
Root Administrator
We have moved our server to a new network. A client who uses web disk has re-downloaded and ran the reg file but it appears it is still trying to connect to the old server IP. Is there a quick fix for this that a client can use besides digging through the registry?
Have them remove their web disk by deleting the icon in My Network Places for the web disk. Then have them re-add it.

If that doesn't work, please let our technical analysts take a look at this for you: http://tickets.cpanel.net/submit